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Usama Suleibi, ICT Service Desk Officer

Usama Suleibi

ICT Service Desk Officer

UNRWA-United Nation

Location
Palestine - West Bank
Education
Bachelor's degree, Computer Science
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

ICT Service Desk Officer at UNRWA-United Nation
  • Palestine - West Bank
  • My current job since February 2002

- ICT Service Desk Officer
- Plans, coordinate and supervision implementation of IT infrastructure for Health Centers, Hospital, and admin Offices .
- Provides and supports LAN, WAN, WWAN, WLAN and Wireless administrator services
-Working on windows 2012 Active Directory
- working on (VDI) Virtual desktop infrastructure
- working on managed switches, routers
-Working on SwtichBoards
- S.W & H.W installation and Support on different O.S and MS-Office versions.
- Provides training courses to UNRWA employees on computer subject, ICDL, on line systems
- follow up Mobile communication services.
- follow up Surveillance Camera Systems

ICT Assistant and Network Administrator (Part time) at Asafa Company for Broadcasting
  • Palestine - West Bank
  • September 2001 to March 2024

I'm working part time
Perform 1st tier Help Desk tasks
- Follow up IT Organization Applications and websites
- Work on Fortinet and Sophos Firewalls
- Work and managed VPN Technology
- Administrator of LAN with Domain (windows 2016 server, environments, mail services, File/print server)
- work on VMW
- Manage the WAN, WWAN between sites.
- manage Kaspersky AV using KAC
- working on Barix IP- based communications and control technology.
- follow up Surveillance Camera Systems.

Instructor (Part Time at Andaleen Nursing College
  • Palestine - West Bank
  • September 2007 to January 2010

Teaching Computer Courses

Education

Bachelor's degree, Computer Science
  • at An-najah University
  • September 2001

Bachelor's Degree in computer Science from An-najah University

Specialties & Skills

LAN WAN
+Endorse 0
Web Applications
+Endorse 0
WLAN
+Endorse 0
Active Directory
+Endorse 0
Technical Support
+Endorse 0
Driver License
+Endorse 0

Languages

English
Intermediate
Hebrew
Beginner

Memberships

UNRWA- West Bank - Jerusalem
  • Member of the Central Election Commission
  • March 2016

Training and Certifications

Certificate Course in Network Security (Training)
Training Institute:
UTL Institute - Bangalore - India
Date Attended:
September 2015
Duration:
335 hours
ITIL (Certificate)
Date Attended:
August 2014
Level 9/12 (Certificate)
Date Attended:
April 2008
Valid Until:
June 2008
Oracle 8 & Developer 2000 (Certificate)
Date Attended:
June 1999
Valid Until:
August 1999
CCNA(Holding Cisco Certified) (Certificate)
Date Attended:
July 2003
Valid Until:
August 2003
MCITP (Certificate)
Date Attended:
January 2010
Valid Until:
October 2010
Network Administration Program (Certificate)
Date Attended:
April 2004
Valid Until:
October 2004

Hobbies

  • Swimming