Project Manager
Sidero
Total years of experience :13 years, 2 Months
• Managed the development and launch of PWA project, resulting in a 15% improvement in overall KPIs.
• Led cross-functional collaboration with engineering teams to implement agile methodologies, resulting in a 20% reduction in project delivery time.
• Conducted in-depth market trend analysis, identifying key opportunities that informed the strategic development of the product roadmap.
• Developed and nurtured strategic relationships with key customers, driving a 12% increase in customer retention through effective project management initiatives.
• Supported the product team in market research and analysis, contributing to the development of successful product roadmaps.
• Assisted in coordinating cross-functional teams, ensuring efficient communication and collaboration during development cycles.
• Managed user testing and feedback collection to drive product improvements, achieving a 10% increase in user satisfaction.
• Collaborated with senior team members to define and track key performance indicators, actively participating in data-driven decision-making processes.
Strategic Planning and Execution:
• Directed the management of product backlogs, employing agile techniques to prioritize tasks aligning with customer and stakeholder requirements.
• Led the development and launch of innovative products, including the Customer Management Tool app, driven by comprehensive market research and data analysis, resulting in an 18.3% increase in redemption activity.
Data-Driven Decision-Making:
• Conducted thorough market research, user feedback analysis, and industry trend monitoring to inform strategic product decisions.
• Implemented a data-driven approach to project planning and execution, translating insights into actionable product enhancements.
Agile and Scrum Methodologies:
• Demonstrated proficiency in Agile principles and Scrum methodologies, facilitating streamlined product development processes.
• Optimized team collaboration and project success through effective sprint planning, daily stand-ups, and sprint reviews.
Prioritization and Road mapping:
• Utilized project management frameworks like the MoSCoW method to strategically prioritize feature and product backlog items.
• Ensured alignment of prioritization decisions with the overall product roadmap, fostering cohesive project development.
Key Achievements:
• Conceptualized, developed, and successfully launched the Customer Management Tool app, showcasing the project's impact on user engagement and satisfaction with an 18.3% increase in redemption activity.
• Spearhead the establishment and maintenance of robust project management processes, ensuring efficiency and effectiveness from project initiation through to closure.
Cross-Functional Engagement:
• Proactively manage cross-functional engagement, fostering clear and effective communication with stakeholders at all organizational levels.
• Ensure a thorough understanding of project objectives and expectations, playing a pivotal role in achieving and sustaining an outstanding ARS (Assessment Review Score) of 99 for three consecutive quarters.
Stakeholder Satisfaction:
• Instrumental in achieving and maintaining a consistent ARS score of 99 for three consecutive quarters through strategic cross-functional engagement.
• Facilitated clear communication channels, contributing to a deeper understanding of project dynamics and ensuring stakeholder expectations were met and exceeded.
Critical Support for Project Management:
• Provided pivotal support to project management activities, specializing in data analysis, reporting, and process optimization.
• Ensured strict adherence to established project management standards, contributing to the overall efficiency and success of projects.
Documentation and Compliance Management:
• Managed project documentation for infrastructure projects using SharePoint, guaranteeing precision and alignment with internal audit standards and regulatory requirements.
• Facilitated successful audits by maintaining a meticulous approach to documentation and compliance management.
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