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Ushani Perera, Crew

Ushani Perera

Crew·Alshaya Group

Kuwait

High school or equivalent, Arts And Humanities

Work experience

Total years of experience: 4 years, 5 months

Crew

January 2025 - Present

Alshaya Group

Al Farawaniyah, Kuwait

January 2025 - Present

Delivered high-quality customer service in a fast-paced
environment.
Processed orders and payments accurately.
Maintained cleanliness and hygiene standards.
Supported team operations during peak hours.
Handled customer inquiries and resolved complaints.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Sales Associate

December 2022 - Present

M. H. Alshaya Company

Al Farawaniyah, Kuwait

December 2022 - Present

During a vip event awarded a certificate for being the highest vip transaction achiever

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Sale Associate

December 2022 - Present

M. H. Alshaya Company

Al Farawaniyah, Kuwait

December 2022 - Present

responsibilities are to well focus to our customer/guests, and achievements is awarded a certificate for winning the vip highest sales transaction during an VIP event

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Representative Associate

December 2022 - February 2026

M. H. Alshaya Company

Al Farawaniyah, Kuwait

December 2022 - February 2026

Company industry:
Retail & Wholesale
Job role:
Sales

SalesAssociate

January 2022 - January 2025

Alshaya Group

Al Farawaniyah, Kuwait

January 2022 - January 2025

Delivered friendly, efficient, and professional support to
customers in person and over the phone.
Built strong rapport with customers through active listening
and a welcoming attitude.
Handled questions, complaints, and requests with patience,
empathy, and clear communication.
Recognised for creating a positive experience and maintaining
customer satisfaction.
Delivered exceptional, friendly, and solutions-focused customer
service, consistently creating a positive shopping experience.
Received positive feedback from customers and team members
for professionalism, reliability, and service quality.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Intergrated Indian School Kuwait

January 2019

January 2019

High school or equivalent, Arts And Humanities

Kuwait

GPA (rating): Very good

GPA (rating): Very good

Indian Community School Kuwait

January 2019

January 2019

High school or equivalent, Arts And Humanities

Kuwait

Intergrated Indian School

January 2018

January 2018

High school or equivalent, Arts And Humanities

Kuwait

Skills

Customer Loyalty
Expert
Customer Loyalty
Expert
Customer Support
Expert
Customer Support
Expert
Customer Care
Expert
Customer Care
Expert
Customer Focus
Expert
Customer Focus
Expert
Customer Handling
Expert
Customer Handling
Expert
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SALES
Intermediate
SALES
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
WRITING
Intermediate
WRITING
Intermediate

Languages

English

Expert

Arabic

Intermediate

Training and Certifications

Certifications
VIP event highest transaction
Nov 2024

Hobbies and interests

Dancing/Singing

have won so many competitions in my home country for singing and dancing