Usman Ali, Customer Service Representative

Usman Ali

Customer Service Representative

sharing group

Location
Kuwait
Education
High school or equivalent, Fine Arts
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Customer Service Representative at sharing group
  • Kuwait - Al Kuwait
  • October 2019 to August 2021

Adding Restaurant Data
Train Staff
Train Management
Analyze System
Handling Stocks in wearhouse

Call Center Agent at Ooredoo - Kuwait
  • Kuwait - Al Kuwait
  • January 2019 to September 2019

Managing Inbound call's
Follow call center script
identifying customer needs

Assistant Manager at empire fitness studio
  • Kuwait - Al Kuwait
  • September 2016 to January 2019

Maintain daily record of all transactions
Generate report
Order supply
Train staff
Manage all the tem members
Analyze market information

supervisor at oxygen Cafe Kuwait
  • Kuwait - Al Kuwait
  • January 2013 to August 2016

Maintain and cleaning
Perform all POS duties
Manage all the team
Assistant Store manager
Cash handling

Cashier at linos Cafe avenue
  • Kuwait - Al Farawaniyah
  • November 2011 to December 2012

Welcome Customer
inform them daily specials
answer customer question

Customer Support Associate at future professional computer
  • Kuwait - Hawali
  • January 2010 to June 2011

repairing computer and windows operating system

Education

High school or equivalent, Fine Arts
  • at Pakistan English school Kuwait
  • April 2010

Specialties & Skills

Microsoft

Languages

English
Expert
Arabic
Intermediate

Hobbies

  • playing game