team leader customer service
sharing group
Total years of experience :10 years, 0 Months
Setting up the Application on the Clients Systems
Installation of Prerequisite Applicaitons on the Computers
Adding restaurant data.
Training staff to deliver outstanding customer’s service.
Training management front and back of house functions
including opening and closing procedures.
Analyze system features and update.
Handling Stock in Wearhouse and update daily stock.
Providing Support to the Clients on call and on premise.
Managing large amounts of inbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions