عثمان اعجاز

• Managed sales and business development of 3M industrial products, including abrasives, adhesives, tapes, and
surface preparation solutions for oil & gas, manufacturing, and construction sectors.
• Promoted and supplied Stanley hand tools, measuring tools, storage solutions, and workshop equipment to
industrial and commercial customers.
• Provided technical product recommendations, application support, and cost-effective solutions to clients,
resulting in improved operational efficiency.
• Prepared quotations, negotiated pricing, and coordinated with procurement departments to secure project orders
and long-term supply agreements.
• Developed relationships with purchasing managers, maintenance teams, and project engineers across key
industrial accounts.
• Conducted product presentations and demonstrations to increase customer awareness and drive sales growth of
premium industrial brands.
• Managed customer inquiries, order processing, and after-sales support while ensuring high levels of customer
satisfaction.
• Coordinated with suppliers and internal teams to maintain product availability and timely delivery for customer
projects.

• Sourced and procured industrial PPE, hand tools, and lifting equipment tailored to client specifications and project needs.
• Prepared detailed purchase orders, competitive quotations, and technical compliance documents to facilitate procurement processes.
• Engaged industrial clients by selling safety products and tools through effective site visits, impactful presentations, and diligent follow-ups.
• Cultivated and nurtured strong relationships with suppliers and clients, driving repeat business and fostering loyalty.
• Coordinated delivery schedules with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.
• Developed a keen understanding of market trends to enhance product offerings and meet evolving client demands.

• Social media post design for Instagram and Facebook platforms.
• Instagram & Facebook ads design and product promotion creatives.
• E-commerce product post design and social media management.

• Leveraged content creation skills to develop persuasive sales materials, enhancing customer engagement and driving conversions.
• Implemented strategic social media initiatives to support sales objectives, increasing brand awareness and customer reach.
• Utilized SEO techniques to optimize blog articles, improving online visibility and attracting potential clients.
• Collaborated with cross-functional teams to streamline administrative processes, ensuring efficient operations and timely purchasing decisions.
• Developed strong relationships with vendors and suppliers, negotiating favorable terms to maximize cost savings and enhance procurement efficiency.
• Demonstrated exceptional organizational skills to manage multiple tasks, ensuring seamless support for sales and administrative functions.

• Business card, company profile, and logo design & branding.
• Flyer, brochure, and banner design for diverse clients across industries.
• Social media post design, Instagram & Facebook ad creatives.
• E-commerce product posts, video thumbnails, and marketing creatives.

• Sold industrial tools, PPE, abrasives, and safety products to construction and industrial clients.
• Prepared quotations, invoices, and delivery documents for all customer orders.
• Coordinated with suppliers on product availability, pricing, and lead times.
• Managed customer accounts and conducted proactive follow-ups to drive repeat business.

• Managed sales of industrial tools, PPE, rigging hardware, lifting equipment, abrasives, and welding consumables.
• Prepared technical quotations and commercial proposals for industrial and contracting customers.
• Handled procurement portals including SABIC, Nabors, and Saipem.
• Supported tender submissions and project bidding activities to capture new business.
• Coordinated with suppliers, logistics, and warehouse teams to ensure on-time deliveries.

• Engaged directly with customers to enhance satisfaction and loyalty.
• Prepared accurate quotations, delivery orders, and invoices to streamline transactions.
• Oversaw daily store operations to ensure efficiency and productivity.
• Delivered exceptional customer service, contributing to increased sales performance.
• Demonstrated sales efficiency, achieving targets through proactive strategies.
• Managed and mitigated shrinkage and stock loss effectively.
• Handled both showroom and field sales to maximize outreach.
• Maintained and managed customer accounts, fostering strong relationships.
• Submitted invoices and collected payments, ensuring timely cash flow.
• Drove sales development through cold calling and reconnecting with past clients.
• Kept meticulous records of purchases and sales for accurate reporting.
• Sourced materials from the local market to optimize inventory management.

• Developed strong relationships with industrial clients by effectively selling wire rope slings, rigging hardware, lifting tools, and safety equipment.
• Streamlined procurement processes by negotiating competitive pricing and sourcing high-quality products from both local and international suppliers.
• Created comprehensive bids, tenders, and quotations using SAP, SABIC Vendor Portal, and HADEED Vendor Portal, ensuring accuracy and compliance.
• Collaborated with warehouse teams to monitor stock levels and facilitate timely replenishment, enhancing operational efficiency.
• Maintained meticulous sales and procurement documentation to meet client expectations and adhere to compliance standards, contributing to overall business success.

• Managed daily showroom operations and supervised all sales activities.
• Maintained inventory levels and coordinated stock replenishment with suppliers.
• Prepared quotations, invoices, delivery notes, and sales documentation.
• Assisted contractors and industrial customers with product selection and technical guidance.
• Managed sales of industrial tools, PPE, safety products, lifting equipment, and construction materials.

• Managed purchases, sales, and inventory control to optimize stock levels and reduce costs.
• Leveraged extensive knowledge of sanitary ware, pipe fittings, paint, and electric hardware to enhance product offerings.
• Created accurate quotations, delivery notes, and invoices, ensuring timely and efficient processing.
• Responded promptly to customer inquiries via telephone and email, fostering strong client relationships.
• Implemented streamlined administrative processes to improve overall efficiency in purchasing and sales operations.
• Collaborated with suppliers and vendors to negotiate favorable terms and enhance procurement strategies.
• Utilized CRM software to track sales leads and customer interactions, driving increased sales opportunities.

• Managed daily store operations, sales, purchasing, and inventory control.
• Handled procurement and sales of PVC, UPVC, GI, and PPR pipes and fittings.
• Managed sales of electrical items including cables, switches, breakers, and lighting products.
• Coordinated with suppliers for purchasing, pricing negotiations, and stock replenishment.
• Developed strong relationships with contractors, electricians, plumbers, and retail customers.

• Managed the installation of fiber optic modems, ensuring seamless connectivity and customer satisfaction.
• Developed and prepared budgets for material requirements, optimizing resource allocation and cost-efficiency.
• Coordinated project timelines to ensure minimal downtime and timely completion of installations.
• Executed fiber cable splicing using FITAL FUSION Splicing Machine, enhancing network reliability.
• Conducted thorough testing of fiber cables with OTDR and POWER METER, ensuring optimal performance and reduced losses.
• Proficiently handled various fiber tools for splicing, cutting, and connecting, demonstrating technical expertise.
• Engaged in site visits to assess project needs and foster strong client relationships, enhancing sales opportunities.

• Oversaw purchasing and sales processes, ensuring efficient store operations.
• Cultivated strong supplier relationships, facilitating timely product deliveries.
• Led and motivated a team of 4-5 staff members to enhance store performance and customer satisfaction.
• Implemented effective inventory management strategies, reducing costs and improving stock availability.
• Developed and executed sales strategies that boosted revenue and customer engagement.
• Streamlined administrative tasks to support operational efficiency and enhance overall productivity.
• Utilized strong communication skills to foster collaboration between departments and improve service delivery.