Senior System Engineer
Computer Network Systems
Total years of experience :17 years, 9 Months
Working with the presales team for RFPs, SoW, PoC/PoV and capacity planning for large-scale infrastructure solutions
Communicating with the customer and understanding their business IT needs and goals
Creating HLD, working closely with the solution architect to build a well-architected solution that meet the customer budget
Implementation/migration of greenfield/brownfield projects for on-prem and cloud resources such as Windows servers, Multi-cloud services (Azure/AWS/etc.)
Ensuring proper recording, documentation, customer training, closure, and Postsales support for the deployed solution
Consistently providing on-time delivery and exceeded customer’s performance expectations
Supporting Dubi Police, MOHAP, SANAD Aerospace Turbine, AlMaryah bank, AlMoghera, International Securities, etc.
Worked closely with stakeholders to determine planning, implementation, and integration of IT infrastructure projects
Developed and maintained operational, configuration, and testing SoPs to ensure the integrity and security
Planned and designed cloud infrastructure using the Well-Architected Framework
Integrated the marketplace Azure/AWS services to meet the customer’s business needs
Plan and maintain production systems capacity planning, change control, enhancement evaluation
Wrote and maintained custom PowerShell scripts to increase system efficiency and performance time
Created manuals and led training sessions to educate co-workers on new systems and technologies
Supported on-prem and cloud (Azure/AWS) resources for system, network and security devices like Fortigate, Meraki firewalls, WAF, CyberArk PAM, load balancers and Cisco switches and storage tyes(Block, Blob, iSCSI, CIFS/SMB) systems, AV,
Administered and given support for products and technology such as Hyper-V, SCCM 2012 - CB, MS Exchange, Active Directory, Public and Private CA, Azure, AWS, VMWare vSphere, Clustering, Data protection, Commvault, MS SQL, O365
Contributed to requirements gathering and analysis for design and production of enterprise-level solutions of networking, data center, system, security, public and private cloud
Built and maintained network infrastructure consisting of Windows, Linux, virtual products, and Storage
Accountable for IT infrastructure that includes data center facility, Windows/Linux system, Cisco routers, switches, firewall, NAS, and HP 3PAR SAN storage for Sharda Tech
Comprehensively maintained the stability of
essential data backups on a daily basis
Performed RCA and provided resolutions for production issues including infrastructure rebuild,
Implementation and troubleshooting of multi-forest Server, Domain Services, MS Exchange, Lync Server, vCenter
Acted as an escalation point for support and troubleshooting advanced network/systems issues for several technologies such as Server 2016/2012R2 with AD, Exchange Server, Windows 8, and O365
Collaborated with customers to determine needs and devise appropriate software and hardware solutions
Planned and implemented networking, storage and server changes to meet client budgets and needs
Led IT team in solutions designing and implementation for internal and external customer’s project of Data Centre, networking, Backup, and DR solutions including physical infrastructure (Room setup, Rack placement, equipment mounting, Cable termination, UPS, Cooling, PDU, Blade Systems, Access Control, CCTV)
Mounting, upgrading firmware, configuring storage RAID Level, iDRAC or ILO port configuration for management
Hands-on expertise and training of different IT vendors like Microsoft Windows Server 2008/2012, RedHat Linux, AD DS, AD replication issues, AD Sites, Digital Certificates, SAN, Monitoring and logging, DHCP, DNS, Web (IIS)Server, File Server, DFS, MS TMG firewall, Clustering, NLB, Terminal/Remote Desktop Services, Hyper-V, VPN, RRAS, Backup, MS Exchange 2010/2013
Implemented and trained the engineers for VMWare vSphere, ESXi, VCenter, Intune, also Cisco Routers (OSPF, RIP, EIGRP and BGP, ACL, IP-SLA, PPPoE, Policy Map, FHRP, etc.) and L2 and L3 Switches (VLAN, SVI, DHCP, VTP, STP, MSTP, Link Aggregation, IOS upgrade, etc.).
Information Technology