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Usman Hafeez Rana, Group HR & Admin, Compliance Manager

Usman Hafeez Rana

Group HR & Admin, Compliance Manager·Pioneer Vision Group

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 16 years, 8 months

Group HR & Admin, Compliance Manager

August 2021 - July 2025

Pioneer Vision Group

Abu Dhabi, United Arab Emirates

August 2021 - July 2025

• HR strategies with executive goals for business synergy.
• Strategically oversees manpower planning, budgeting, and talent acquisition.
• Lead targeted recruitment initiatives to fulfill departmental and subsidiary staffing needs.
• Optimize onboarding processes for new hires.
• Define and monitor key position metrics: Roles, Goals, KPIs, and Objectives.
• Collaborate on employee retention strategies and performance appraisals.
• Conduct exit interviews and manage systematic offboarding.
• Ensure compliance with MOHRE, NAFIS, and ADPF regulations.
• Maintain employee data integrity in MAGNAR and ZKTECO ERP systems.
• Update and develop company policies, SOPs, handbooks, and conduct codes.
• Monitor adherence to ISO 9001, 14001, 45001, 22000, HACCP, REYADA, ADAFSA, and 5-star standards.
• Schedule and oversee compliance audits, training, and maintenance activities.
• Conduct subsidiary inspections to identify and rectify non-compliance issues.
• Maintain security and firefighting systems as per ADHICS and ADCDA policies and liaise with the HSE
department.

Company industry:
Business Support Services
Job role:
Management

HR & Admin, Assurance Manager

August 2019 - July 2021

Servtech Technical Services

Dubai, United Arab Emirates

August 2019 - July 2021

• Managed daily HR and administrative operations, including selection, staffing, task delegation.
• Processed all paperwork pertaining to the MOHRE and executed efficient payroll operations.
• Facilitated employee development by defining job competencies and training.
• Maintained rigorous adherence to quality standards in all business processes.
• Implemented and enforced operational and administrative protocols and procedures.
• Supervised the entire internal audit cycle, including planning, execution, reporting, and follow-up on
corrective actions.
• Monitored and managed the renewal of licenses, visas, medical insurance, vehicle registrations, and
certifications to comply with statutory requirements.

Company industry:
Technical Maintenance & Repair
Job role:
Administration

Business Audit & Operations Manager

July 2018 - April 2019

Al Ansar Services

Dubai, United Arab Emirates

July 2018 - April 2019

• Crafted and executed the departments strategic plan and KPIs, aligning with the groups overarching
strategic goals.
• Developed and standardized operating policies and procedures.
• Managed the policy review process, recommending policy amendments, system implementations, or
restructuring of employee roles and team dynamics to optimize performance.
• Coordinated and supervised comprehensive audits in line with the annual audit plan.
• Championed quality standard awareness and compliance across various departments.

Company industry:
Business Support Services
Job role:
Management

Assistant Manager – Consultancy and Operations

May 2014 - April 2018

Vanguard Management Consultants

Ajman, United Arab Emirates

May 2014 - April 2018

• Managed consultancy division, overseeing consultant assignments and project delegation.
• Established performance benchmarks for consultants to ensure excellence in service delivery.
• Coordinated client schedules for various activities including internal audits, training, and external audits.
• Conducted regular client site visits for selection, evaluation, and witness audits coordination.
• Performed internal audits post-implementation and monitored external audits by certification bodies.
• Addressed and resolved client inquiries and issues related to consultancy and certification processes.
• Served as the primary point of contact for executive management and staff in the absence of the
operations director.
• Liaised with certification bodies for audit coordination, surveillance, and nonconformance report
resolution.

Company industry:
Business Consultancy Services
Job role:
Management

Senior Accountant & Admin

April 2010 - March 2014

Samari Trading Establishment

Dubai, United Arab Emirates

April 2010 - March 2014

• Develop and manage comprehensive cash flow, fund flow, and forecast reports.
• Oversee receivables aging, daily collection, deposit processes, credit approvals, and sales order monitoring.
• Generate and deliver insightful reports for monthly management meetings.
• Oversee office operations and perform periodic inventory audits.
• Spearhead product costing, sales pricing, discount structures, and sales incentive program development.
• Conduct thorough payroll reviews to ensure accuracy and compliance.
• Scrutinize purchase and sales invoices, maintaining precise accounting ledger entries.
• Coordinate stock report reviews, liaising with purchasing coordinators and suppliers for optimal inventory
levels.

Company industry:
Retail & Wholesale
Job role:
Administration

Accountant & Admin Officer

June 2009 - March 2010

Golden Moments Electronics Trading Establishment

Dubai, United Arab Emirates

June 2009 - March 2010

• Responsible for overseeing financial reporting and administrative operations.
• Managing receivables & payables.
• Managing inventory.
• Managing improved cash flow and operational efficiency.
• Handling day to day operational activities, manpower, supplies and receivables.
• Prepare updated report of creditors & debtors.

Company industry:
Retail & Wholesale
Job role:
Administration

Personal Banker Officer

April 2008 - March 2009

Habib Bank Limited

Faisalabad, Pakistan

April 2008 - March 2009

• Welcomed branch customers.
• Providing exceptional service and introducing a range of consumer banking products.
• Developed strong banking relationships through effective cross-selling. strategies, enhancing customer satisfaction.
• Achieved a 25% increase in key sales applications by identifying customer needs and tailoring solutions.
• Contributed to Habib Bank Limited's reputation as a leading financial institution in Faisalabad, Pakistan.

Company industry:
Banking
Job role:
Banking

Education

University of Central Punjab

September 2007

September 2007

Master's degree, Business Administration

Pakistan

GPA (point): 3.31 out of 4

GPA (point): 3.31 out of 4

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Pressure Handling
Expert
Pressure Handling
Expert
Monthly Reporting
Expert
Monthly Reporting
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Pressure Handling
Expert
Pressure Handling
Expert
Monthly Reporting
Expert
Monthly Reporting
Expert

Languages

Arabic

Intermediate

English

Expert

Punjabi

Expert

Urdu

Expert

Training and Certifications

Certifications
Driving License:Manual (UAE)

Training
Basic Fire Fighting & First Aid
GMP Quality Consultants
Lead Auditor Training of OHSAS 18001:2007
PIQC Lahore
Lead Auditor Training of ISO 9001:2008
PIQC Lahore