Usman Nawaz

Currently working as Quality Management Specialist, Certification and Accreditation Leader in Food Industries Polytechnic. My main responsibilities are as follow;
1-Development of Quality Management System including Policies, Procedures, Templates
2-Conducting, Analyzing and Reporting Internal Audits and Self Assessments
3-Ensuring the Compliance of Quality Management System according to the requirements of Stakeholders, Certifications and Accreditation Bodies
4-Interpretation, Implementation, and Accreditation of Regional Educational Quality Standards e.g. NCTVAA, ETEC, COE, SAQF, others
5-Interpretation, Implementation, and Accreditation of International and ISO Standards
6-Coordinating and Managing Certification/ Accreditation and Surveillance Visits
7-Involve and work on FIP Strategic Planning Framework
8-Ensuring the Implementation of FIP Feedback Mechanism
9-Design, Development and Review of the Curriculum
10-Implementation of FIP Assessment and IV Framework
11-Implementation of Teaching and Learning Observation Framework
12-Working on FIP Risk Management Procedure
13-Implementation of Document Management System
14-Successfully Completed Projects: ETEC Accreditation, International VET Standard Certification, Educational Organizations QMS Certification E- Learning Center Accreditation COE KPIs (Ranked No 1 institute in achieving KPIs all over kingdom) COE Qualification Endorsement

Committed to adopting best practices by providing professional Training and Consultancy Services to educational and corporate organisations.
Key project experience includes the development and implementation of ISO Non-formal Education and Learning Services Standards within the Learning and Development Department of Abu Dhabi National Oil Company (ADNOC), as well as the successful implementation of the same standards within the Learning and Development Department of Dubai Electric and Water Authority (DEWA). Additional ISO Standards implementation projects were successfully delivered for the Telecommunications Regulatory Authority (TRA), Roads and Transport Authority (RTA), and various other organisations across the UAE.
Serving as an ISO Management Consultant and Learning & Development Specialist, the core focus is on supporting organisations in implementing internationally recognised ISO standards related to Technical and Vocational Education — enabling them to elevate the quality of their learning services and achieve measurable improvements in organisational performance.

Served as Quality Manager at Infinity School of Engineering — Pakistan's pioneer ISO-certified educational institute — where I successfully developed and implemented a comprehensive Quality Management System covering the Design, Delivery, Evaluation, Assessment, and Management of Learning Services.
Key Responsibilities:

Developed and implemented Quality Management Systems in alignment with internationally recognised ISO standards for Educational Organisations, covering Business Plans, Policies and SOPs, Job Descriptions, Formats, and Quality Manuals
Ensured ongoing compliance of the Quality Management System with relevant ISO standard requirements
Identified non-conformities and initiated appropriate corrective and preventive actions to eliminate root causes and prevent recurrence
Collected and analysed feedback and surveys from all key stakeholders, including learners, staff, employers, and sponsors
Managed and monitored all evaluation and assessment processes to ensure consistency and quality of learning outcomes
Monitored the development of learning services and assessed evolving learning needs to ensure relevance and effectiveness
Drove continuous improvement of the Quality Management System through structured Management Review meetings and data-driven decision making