Usman Raza, Relationship Manager - Retail Sales and Liabilities

Usman Raza

Relationship Manager - Retail Sales and Liabilities

Bank Alfalah Limited

Location
Pakistan - Multan
Education
Master's degree, Law
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Relationship Manager - Retail Sales and Liabilities at Bank Alfalah Limited
  • Pakistan - Multan
  • My current job since January 2017

1. Attract New Clients. 2. Sale of Bank’s Products. 3. Controlling and monitoring all Service Quality Affairs of Branch. 4. Making Strong Relationship with Customers. 5. Giving Presentation to Group of Prospect Clients. 6. Giving Financial Advices to the Clients. 7. Opening Accounts and Fulfilling Discrepancies of Accounts. 8. Closing Accounts on Customers Request. 9. Activation of Dormant Accounts. 10. Proceeding ATM Cards Request to Head Office. 11. Arranging, Delivering ATM Cards to Clients. 12. Proceeding Phone Banking, Mobile Banking, Internet Banking and SMS Alerts. 13. Proceeding Cheaque Books Request to Head Office. 14. Arranging, Delivering Cheaque Books to Clients. 15. Opening and Maintaining Lockers Facility to Clients. 16. Follow up Existing Clients and make Strong relationship with them. 17. Solving Problems of Clients Regarding Bank. 18: Make Pipe line on Daily, Weekly and Monthly basis. 19: Sales of Consumer Products (Credit Card, Personal Loan, and Auto Loan)

General Banking Officer - Sales at MCB Bank Ltd
  • Pakistan - Multan
  • June 2016 to December 2016

1. Attract New Clients. 2. Sale of Bank’s Products. 3. Controlling and monitoring all Service Quality Affairs of Branch. 4. Making Strong Relationship with Customers. 5. Giving Presentation to Group of Prospect Clients. 6. Giving Financial Advices to the Clients. 7. Opening Accounts and Fulfilling Discrepancies of Accounts. 8. Closing Accounts on Customers Request. 9. Activation of Dormant Accounts. 10. Proceeding ATM Cards Request to Head Office. 11. Arranging, Delivering ATM Cards to Clients. 12. Proceeding Phone Banking, Mobile Banking, Internet Banking and SMS Alerts. 13. Proceeding Cheaque Books Request to Head Office. 14. Arranging, Delivering Cheaque Books to Clients. 15. Opening and Maintaining Lockers Facility to Clients. 16. Follow up Existing Clients and make Strong relationship with them. 17. Solving Problems of Clients Regarding Bank. 18: Make Pipe line on Daily, Weekly and Monthly basis.

Personal Banker at UBL
  • Pakistan - Multan
  • July 2014 to June 2016

1. Attract New Clients. 2. Sale of Bank’s Products. 3. Controlling and monitoring all Service Quality Affairs of Branch. 4. Making Strong Relationship with Customers. 5. Giving Presentation to Group of Prospect Clients. 6. Giving Financial Advices to the Clients. 7. Opening Accounts and Fulfilling Discrepancies of Accounts. 8. Closing Accounts on Customers Request. 9. Activation of Dormant Accounts. 10. Proceeding ATM Cards Request to Head Office. 11. Arranging, Delivering ATM Cards to Clients. 12. Proceeding Phone Banking, Mobile Banking, Internet Banking and SMS Alerts. 13. Proceeding Cheaque Books Request to Head Office. 14. Arranging, Delivering Cheaque Books to Clients. 15. Opening and Maintaining Lockers Facility to Clients. 16. Follow up Existing Clients and make Strong relationship with them. 17. Solving Problems of Clients Regarding Bank. 18: Make Pipe line on Daily, Weekly and Monthly basis.

Personal Banking Officer at Meezan Bank Ltd
  • Pakistan - Multan
  • July 2013 to July 2014

1. Attract New Clients.
2. Sale of Bank’s Products.
3. Controlling and monitoring all Service Quality Affairs of Branch.
4. Making Strong Relationship with Customers.
5. Giving Presentation to Group of Prospect Clients.
6. Giving Financial Advices to the Clients.
7. Opening Accounts and Fulfilling Discrepancies of Accounts.
8. Closing Accounts on Customers Request.
9. Activation of Dormant Accounts.
10. Proceeding ATM Cards Request to Head Office.
11. Arranging, Delivering ATM Cards to Clients.
12. Proceeding Phone Banking, Mobile Banking, Internet Banking and SMS Alerts.
13. Proceeding Cheaque Books Request to Head Office.
14. Arranging, Delivering Cheaque Books to Clients.
15. Opening and Maintaining Lockers Facility to Clients.
16. Prepare Productivity Reports of BDO’s on Daily, Weekly, Monthly and Annually bases.
17. Follow up Existing Clients.
18. Solving Problems of Clients Regarding Bank.

Bancassurance Team Leader at Jubilee Life Insurance Company
  • Pakistan - Multan
  • August 2010 to June 2013

1. Sale of Company Products.
2. Making Team.
3. Conduct test and interview of new candidates.
4. Arrange interview of selected Candidates with upper authority.
5. Assigning Targets on Daily, weekly, Monthly and Yearly Bases.
6. Leading and Guiding Team to Fulfill Targets.
7. Making Relationship with Branch Managers and other staff.
8. Attract New Clients.
9. Giving Presentation to Group of Prospect Clients.
10. Giving Financial Advices to the Existing Clients.
11. Prepare Productivity Reports of BSO’s on Daily, weekly, monthly and annually bases.
12. Follow up Existing Clients and Renewals Of Policies (Persistency)
13. Solving Problems of Clients Regarding Policies.
14. Deals in Death Claims.
15. Training of new Bancassurance Sales Officers.
16. Dealing Financial and Non Financial Endorsements.

Internee at Habib Bank Limited
  • Pakistan - Multan
  • July 2010 to August 2010

Opening of Account
Preparation of KYC
Balance Inquiry
Filling of Deposit Slip
Receiving Of Cheques, issuance of Cheque Books
Activation of cheque Books
Online Transfer, branch transfer
Clearing (inward & Outward), OBC preparation,
Assist Document management officer in Editing of banking instruments.
Remittances(pay order)
Preparation of documents for Flexy Loan, Running finance, agri Loan, Purchase Order, delivery Order, Offer letter. Advances to Customers.

Education

Master's degree, Law
  • at Bahauddin Zakariya University, Multan
  • June 2015

LLB

Master's degree, Finance
  • at Institute of Management Sciences, Bahauddin Zakariya University, Multan
  • March 2011

Master in Business Administration.

Bachelor's degree, Accounting and Finance
  • at Hailey College of Commerce, Punjab University, Lahore
  • November 2008

Becholours of commerce

Diploma, Commerce
  • at New Muslim College of Commerce and Computer Sciences
  • August 2006

intermediate in Comerce

High school or equivalent, Science
  • at Government Model High School
  • June 2004

matric

Specialties & Skills

Insurance
Islamic Finance
Branch Banking
Marketing
Business Development
Computer Hardware
Windows Installation and Repairing (98, 2000, XP, Vista, Windows 7)
Selling Skills
comparative marketing
Group presenter
Marketing

Languages

English
Expert
Urdu
Native Speaker

Training and Certifications

Yes (Certificate)
Date Attended:
August 2010
Valid Until:
September 2010

Hobbies

  • Internet Browsing, Chating, Reading Books.