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Uwase Shillah, Barista | Waitress

Uwase Shillah

Barista | Waitress·LERON CAFÉ

Qatar

High school or equivalent, math economics and geography

Work experience

Total years of experience: 4 years, 4 months

Barista | Waitress

September 2025 - March 2026

LERON CAFÉ

Al Wakrah, Qatar

September 2025 - March 2026

• Served 50+ customers per shift, ensuring fast and friendly service
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Barista

October 2024 - June 2025

THE NUN’S CAFÉ

Doha, Qatar

October 2024 - June 2025

• Handle cash & card transactions daily with zero discrepancies
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista

January 2024 - May 2024

ITUZE COFFEE SHOP

Kigali, Rwanda

January 2024 - May 2024

• Assisted 80+ customers per shift with menu selection and recommendations
• Increased upselling of menu items by 10-15% through product knowledge
• Processed orders quickly, reducing wait time by 20%
• Maintained clean and organized workspace at all times
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Food & Beverage Attendant

February 2023 - October 2023

IZUMI RESTAURANT & LOUNGE

Kampala, Uganda

February 2023 - October 2023

• Delivered high-quality service to 50+ guests per shift
• Supported team operations, improving service flow efficiency by 15%
• Collected customer feedback, contributing to improved service experience
• Maintained hygiene and presentation standards consistently
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Barista

May 2021 - December 2022

BURBON COFFEE LTD

Kampala, Uganda

May 2021 - December 2022

• Prepared a variety of coffee beverages using professional equipment
• Built strong customer relationships, increasing repeat customers
• Maintained a welcoming and positive café environment
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista Intern

February 2021 - March 2021

EMBARGO COFFEE & ROASTER

Kampala, Uganda

February 2021 - March 2021

• Assisted with beverage preparation and customer service
• Learned coffee brewing techniques and customer service standards
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Makerere college

November 2020

November 2020

High school or equivalent, math economics and geography

Uganda

Skills

CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DELIVERY FOCUSED
Intermediate
DELIVERY FOCUSED
Intermediate
FOOD PREPARATION
Intermediate
FOOD PREPARATION
Intermediate
FOOD SERVICES
Intermediate
FOOD SERVICES
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORDER FULFILLMENT
Intermediate
ORDER FULFILLMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Certificate of Achievement
Uganda Certificate of Education
Uganda Advanced Certificate of Education