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uzair ahmed, Executive Secretary

uzair ahmed

Executive Secretary·Hameed Latif Hospital (HLH),

Pakistan

Bachelor's degree, Computer Science

Work experience

Total years of experience: 21 years, 11 months

Executive Secretary

July 2022 - Present

Hameed Latif Hospital (HLH),

Lahore, Pakistan

July 2022 - Present

Company industry:
Medical Hospital
Job role:
Secretarial

Admin Manager

August 2019 - April 2022

CMA ELECTRONICS INTERNATIONAL PVT LTD,

Lahore, Pakistan

August 2019 - April 2022

Company industry:
Manufacturing
Job role:
Administration

Admin Officer

December 2016 - August 2019

CMA Electronic International Private Limited,

Lahore, Pakistan

December 2016 - August 2019

Company industry:
Electric Power Production & Transmission
Job role:
Administration

Marketing Coordinator

March 2014 - November 2016

Creative Electronics & Automation (Crest),

Lahore, Pakistan

March 2014 - November 2016

Responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages
projects, and ensures company messages are consistent.
Company industry:
General Engineering Consultancy
Job role:
Marketing and PR

HR Officer/Team Coordinator

March 2012 - February 2014

MOBICOM (Saudi Turkey Information Technology),

Khobar, Saudi Arabia

March 2012 - February 2014

Working as HR Officer in Saudi Turkey my job responsibilities are to Provide support to project managers, team lead and
staff to develop skills and capabilities of staff. Coordinate staff recruitment and selection process in order to ensure a
timely organized and comprehensive procedure is used to hire staff. Provide information and assistance to staff,
supervisors and council on human resource and work related issues. Perform other related duties as required as assigned
by senior management.
Company industry:
Telecommunications

HR Officer

April 2011 - December 2013

Saudi Turkey Information Technology(Mobicom)

Khobar, Saudi Arabia

April 2011 - December 2013

Manage employee hiring and payroll, prepare daily reports provided by management.
Company industry:
IT Services
Job role:
Human Resources and Recruitment

Drive Test Engineer | Mobily Project

April 2010 - March 2012

Saudi Turkey Information Technology (STIT),

Khobar, Saudi Arabia

April 2010 - March 2012

Used TEMS investigation for LTE drive testing.
Performed HSDPA, HSUPA test (average throughput for UL/DL) process status attach/detach.
Performed cluster drive using provided street and city maps.
Tested coverage for voice calls downlink/uplink, handovers, signal verifications, site verifications, provide technical
support to team leads as required.
Company industry:
Telecommunications

Document Controller

September 2010 - March 2011

Samba Bank (Speed Cash)

Khobar, Saudi Arabia

September 2010 - March 2011

Document Controller
Company industry:
Banking
Job role:
Logistics and Transportation

IT Administrator

December 2009 - August 2010

SAT Microsystme

Khobar, Saudi Arabia

December 2009 - August 2010

IT Administrator
Company industry:
IT Services
Job role:
Information Technology

Customer Service Engineer/Administrator

December 2009 - February 2010

SAT Microsystems,

Khobar, Saudi Arabia

December 2009 - February 2010

My job responsibility are to Taking ownership of technical issues, and working with our development group to resolve
more advanced issues when necessary.
Work with all personal and outside contacts to satisfy clients and achieve company goals.
Identify areas of improvement in the company and assist in creating and implementing solution.
Resolving escalated customer complaints without the need for team lead intervention.
Documenting troubleshoot and problem resolution steps.
Participation in providing training to customers as required
Company industry:
IT Services

Customer Service & Branch Officer

February 2007 - November 2009

WARID Telecom PVT Limited

Lahore, Pakistan

February 2007 - November 2009

Customer Service & Branch Officer
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

CSO/Franchise Coordinator

February 2007 - October 2009

Warid Telecom Pvt Ltd,

Lahore, Pakistan

February 2007 - October 2009

Monitor all assign cases for customer support and update all activities on company tracking system. Analyze customer
issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support for
same. Manage all customer issues and is required escalate it to required departments Maintain accurate customer
documents and prepare reports for all issues and resolutions.
Company industry:
Telecommunications

Accountant & Sale Officer

March 2004 - November 2006

S.M.Iqbal & Sons PVT Limited

Lahore, Pakistan

March 2004 - November 2006

Accountant & Sale Officer
Company industry:
Heavy Industry & Metallurgy
Job role:
Accounting and Auditing

Education

Government Islamia College

January 2005

January 2005

Bachelor's degree, Computer Science

Pakistan

BISE

January 2003

January 2003

High school or equivalent, Computer Science

Pakistan

Skills

Microsoft Windows
Expert
Microsoft Windows
Expert
Foundations
Expert
Foundations
Expert
MCSE
Expert
MCSE
Expert
ERP
Expert
ERP
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
Payroll
Expert
Payroll
Expert
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DEMAND CHAIN MANAGEMENT
Intermediate
DEMAND CHAIN MANAGEMENT
Intermediate
HONESTY
Intermediate
HONESTY
Intermediate
INTERVIEWING SKILLS
Intermediate
INTERVIEWING SKILLS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
Microsoft Windows
Expert
Microsoft Windows
Expert
Foundations
Expert
Foundations
Expert
MCSE
Expert
MCSE
Expert
ERP
Expert
ERP
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Urdu

Expert

Arabic

Intermediate

English

Expert

Hobbies and interests

Playing badminton and snooker