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عزير بوت, Associate Manager International Sales

عزير بوت

Associate Manager International Sales·Axact

الإمارات العربية المتحدة

بكالوريوس, Computer Sciences

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 4 أشهر

Associate Manager International Sales

سبتمبر 2013 - حتى الآن

Axact

كراتشي، باكستان

سبتمبر 2013 - حتى الآن

Develop pricing strategies, balancing firm objectives, and customer satisfaction; compile lists describing product or service offerings, initiate market research studies or analyze their findings.
Coordinate and participate in promotional activities & trade shows, working with developers, advertisers, or production managers, to market products or services.
Closely evaluates the efficiency of advertising & promotional activities versus sales achievements, Ensures that gross profit margins for the division to be inline as set in budget and operating expenses are maintained within budgeted limits.
Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Continually reviews sales, GP margin, and A&P developments with brand & sales management to ensure achievement of planned performance.
Maintains good relations with key customers and supports sales management with all necessary negotiations, Visits key customers on a regular basis.
Maintains a professional and cordial relationship with all suppliers and ensures open & constructive communication particularly in terms of setting and achieving sales and marketing objectives.
Develop and follow up new business deals by coordinating with clean-tech groups; developing and negotiating contracts; integrating contract requirements with the company goals.
Identify risks (processes, people, and systems) and estimate the potential impact.
Makes sure that controls are in place to mitigate the risk, periodically evaluate the controls in place, and decide on the remedial actions.
Build Local & International Network to achieve the company plans.
Analyze data and prepare reports regarding the effectiveness of the current selling process & recommend corrections if any.
Attend trade shows, exhibitions, & conferences to generate opportunities.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
الإدارة

Project Manager

أكتوبر 2012 - أغسطس 2013

Insurial Americas Inc.

كراتشي، باكستان

أكتوبر 2012 - أغسطس 2013

• Vehicle Trading Company.
• Researching and Analyzing in Local and International market of the vehicles.
• Investigating the best possible ways to Import the Vehicles.
• Comforting Investors regarding their accounts and other details.
• Talking to the relevant persons in Japan for the best possible vehicles.
• Making important notes and documents.
• Visiting Custom House regarding the clearance of vehicles and forwarding to the selling department.
• Reporting Manager regarding the current issues and problems.
• Handling meeting with different Importers regarding trade discounts and other facilities.
• Providing them trade discounts.
• Making research regarding their products and providing them the best rates and quality as of their products.
• Handling research department.
• Maintaining Importer’s history and handling their problems.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Floor Manager

نوفمبر 2010 - يونيو 2012

AME Soft Solutions

كراتشي، باكستان

نوفمبر 2010 - يونيو 2012

• AME offers Call Center Services in domestic market and globally.
• Handling Inbound and Outbound Call Center Services,
• Handling issues regarding Call Center and IT (Networks).
• Responsible to handle reports and daily updates.
• Responsible to generate daily audit and compiling of different file and scenarios.
• Responsible to claim refunds and resolving issues from the shipper end.
• Reporting directly to CEO.

مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
الإدارة

Assistant Manager Operations

مارس 2008 - يونيو 2010

Alltrac Pvt. Ltd.

كراتشي، باكستان

مارس 2008 - يونيو 2010

• Handling Operations Departments
• Handling Call Center Agents and their issues.
• Monitoring Customer Complaints and issues.
• Handling the Software and maintaining it in every aspect.
• Co-ordination with the Engineering Department at the time of new installations of Vehicles.
• Co-ordination with Installation Department and monitoring them at the time of Installation in new Vehicles.
• Daily Audit Reports.
• Maintaining Communication Monitor Reports.
• Maintaining Call Center and making it 24/7.
• Discuss unclear issues with clients.
• Maintaining Daily Shift Roasters.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
غيرذلك

Supervisor Call Center

يوليو 2005 - يناير 2008

Trakker Pvt. Ltd.

كراتشي، باكستان

يوليو 2005 - يناير 2008

• Managing Call Center.
• Maintaining Daily Shift Reports and Roasters.
• Maintaining Daily Shift Audits.
• Conduction Training sessions regarding new Software.
• Maintaining Customer Complaints Reports and resolving them.
• Reporting to Manager Operations regarding any problems in Operations Department.
• Maintaining Web-Access Reports of Customer Vehicles.
• Writing User Manual.
• Identify complex scenarios and prepare strategy

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
الإدارة

التعليم

Hamdard University

ديسمبر 2006

ديسمبر 2006

بكالوريوس، Computer Sciences

باكستان

المعدل التراكمي (نقاط): 2.96 من 4

المعدل التراكمي (نقاط): 2.96 من 4

Skills

Hospitality Management

Expert

Sales Management

Expert

Customer Centricity

Expert

operations

Expert

Services Development

Expert

MS Office

Expert

Team Leading

Expert

Computers

Expert

Presentation

Expert

Hospitality Management

Expert

Sales Management

Expert

Customer Centricity

Expert

operations

Expert

Services Development

Expert

اللغات

الأوردو

متمرّس

الانجليزية

متمرّس

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