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Uzeir Rashid, Support Engineer IT

Uzeir Rashid

Support Engineer IT

Kuwait Petroleum Corporation - Kpc

Location
Kuwait - Hawali
Education
High school or equivalent, Bachelor in science of information technology
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Support Engineer IT at Kuwait Petroleum Corporation - Kpc
  • Kuwait - Al Kuwait
  • My current job since January 2023

MS. Office (Excel, Word, Outlook), Troubleshooting/config SCANNER issue, THERMAL PRINTERS, SERVER, ROUTERS & SWITCHES, Experience in handling servers, Active Directory, Experience in Microsoft Exchange Server, Knowledge of Hyper V & VM Ware, Knowledge on Azure active directory.
*Troubleahooting pc issues
*Troubleshooting and configuring network printers.
*Troubleshooting and configuring micrrosft office application.
*troubleshooting of networks .
*handling Active directory .
*Software installation on pc remotely.
*Managing and recording ITSM request on smartcloud control desk (ibm sccd).

Service Desk Support at Kuwait Oil Company
  • Kuwait - Al Ahmadi
  • November 2019 to December 2022

*MS. Office (Excel, Word, Outlook), Troubleshooting/config SCANNER issue, THERMAL PRINTERS, SERVER, ROUTERS & SWITCHES, Experience in handling servers, Active Directory, Experience in Microsoft Exchange Server, Knowledge of Hyper V & VM Ware.
*Formating and reimaging of pc and laptops.
*Troubleahooting pc issues
*Troubleshooting and configuring network printers.
*Troubleshooting and configuring micrrosft office application.
*troubleshooting of networks .
*handling Active directory .
*Software installation on pc remotely.
*Managing and recording ITSM request on smartcloud control desk (ibm sccd).

Technical Support Engineer at scan infotech pvt. ltd.
  • India
  • September 2018 to November 2018
Systems Administrator at bayan dental clinic
  • Kuwait
  • July 2018 to August 2018
IT Intern at zajil
  • Kuwait
  • February 2015 to April 2015

Education

High school or equivalent, Bachelor in science of information technology
  • at University of Mumbai
  • March 2018

.

High school or equivalent, Computer Science
  • at Mumbai University
  • March 2013

High school or equivalent, Science
  • at The Central Board of Secondary
  • March 2010

Specialties & Skills

End User Support
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System Administration
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Windows Networking
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Windows Azure
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IT Administration
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Android
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BASIC
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C
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C++
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COM
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CSS
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HTML
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HTTP
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JAVA
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LANGUAGES
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MICROSOFT C #
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ccna
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System Administration
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Computer Hardware Troubleshooting
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Languages

English
Expert
Hindi
Expert

Training and Certifications

ITIL V4 (Certificate)
Date Attended:
November 2019
Microsoft Office specialist-Expert (Certificate)
Date Attended:
July 2021
Microsoft Office specialist-Associate (Certificate)
Date Attended:
July 2021
Microsoft 365: Enterprise Administrator Expert (Certificate)
Date Attended:
November 2019
Microsoft 365: Modern DeskTop Administrator Associate (Certificate)
Date Attended:
November 2019
CompTIA A+ (Certificate)
Date Attended:
June 2021
Android (Certificate)
Date Attended:
August 2017
Cisco Certificate Network Assoicate (Certificate)
Date Attended:
March 2019

Hobbies

  • Football, billiard, cricket, web browsing