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Uzma Khalid, Relationship Manager

Uzma Khalid

Relationship Manager

Mcb Bank Limited - Other Locations

Location
United Arab Emirates - Dubai
Education
Master's degree, Human resources Marketing
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Relationship Manager at Mcb Bank Limited - Other Locations
  • Pakistan - Lahore
  • February 2019 to February 2020

I Was dealing in Account Opening, Customer Services, Credit Cards, Auto Loans, BancAssurance and was responsible to make Customers aware of New Products Timely.

Relationship Manager at Faysal Bank Limited
  • Pakistan
  • January 2012 to January 2018

Build Long Term Relationships and Terms with Customers
Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Approach potential customers to establish Relationships
Promotes High Quality Sales and Customer Service Processes
Cross Selling and Make Customers aware of products
Account Opening

Education

Master's degree, Human resources Marketing
  • at Superior University Lahore Pakistan
  • January 2012

Bachelor's degree,
  • at University of Punjab Lahore Pakistan
  • January 2008

High school or equivalent,
  • at Pakistan International School Riyadh SaudiArabi
  • January 2003

(FSC

High school or equivalent, Biology
  • at Pakistan International School Riyadh SaudiArabi
  • January 2001

Specialties & Skills

Human Resources
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Customer Service
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Banking
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APPROACH
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CUSTOMER SERVICE
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PROCESS ENGINEERING
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QUALITY
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SALES
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Strong Team Player
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Languages

English
Expert

Training and Certifications

Certificate Of Performance Bancatakul Promo (Certificate)
Date Attended:
June 2019
Certificate Of Performance BancaTakaful (Certificate)
Date Attended:
March 2019
Product and System Training Session (Certificate)
Date Attended:
February 2017
Branch Banking Certification Program (Certificate)
Date Attended:
October 2015
To Service& Beyond (Certificate)
Date Attended:
October 2016
Certificate Of Participation (Certificate)
Date Attended:
February 2017
Strategy For Successful Business (Certificate)
Date Attended:
January 2007

Hobbies

  • Travelling ,Reading Magazines
    I have Won BancAssurance Awards and had Attended the Award Ceremonies in Turkey,Thaild,Hongkong,Brussels and i Had won the Cash Incentives in different Promos.I had Also Won the Auto Loan Campaign in 2015.