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uzoamaka Ugoh, Customer Care Officer

uzoamaka Ugoh

Customer Care Officer

9Mobile Nigeria

Location
Nigeria - Lagos
Education
High school or equivalent, Accountancy
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Customer Care Officer at 9Mobile Nigeria
  • Nigeria - Lagos
  • My current job since January 2013

To work with an existing establishment and contributing the best of my ability and quota, so as to improve organizational objectives and achieve managerial goals and targets.

CALL CENTER at MTN JOS
  • Nigeria - Jos
  • January 2011 to January 2012
Customer Care Representative at University of Benin Benin City Edo State
  • Nigeria - Benin City
  • April 2008 to February 2009

University of Benin
Benin City Edo State
BIO DATA

Education

High school or equivalent, Accountancy
  • at West African School Certificate 1994Railway Halt Primary School
  • October 2022

courses: Certificate Examination (GCE) 2000Umuocham Girls Secondary School, Aba – Abia State

Bachelor's degree, Accountancy
  • at Cross River University Of Technology
  • December 2007

courses: WITH DATE 2014Center for Management Development (CMD) Customer Service Workshop Proficiency in Exceptional Service Delivery 2011MTN How May I Help You Training. Certificate of Attendance. Jos, Plateau State 2010NIIT, Garki - Abuja Certificate in Database administration

Specialties & Skills

Oracle Administration
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Written Skills
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Integrity
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Fast Learning
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Team Spirit
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DATABASE ADMINISTRATION
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DELIVERY
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MANAGEMENT DEVELOPMENT
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CUSTOMER SERVICE
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Ability to learn, tolerate and dependable, team spirit, integrity, written and oral communication sk
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Languages

English
Expert

Memberships

EMTS Staff Multipurpose Cooperative Society
  • member
  • November 2020

Hobbies

  • Travelling, Meeting People, Voluntary Work and Football.