IT Support Systems Administrator
Phoenixtech IT Solutions
Total years of experience :20 years, 8 Months
Linux and Windows Servers and desktop installation and configuration.
Troubleshooting and monitoring IT infrastructures for clients.
User support and administration, applications training, email set-up.
Corporate Edition Anti-virus solutions setup.
Cabled and wireless network design, installations, configuration and troubleshooting.
On-site and off-site server and user support.
Desktop, laptop and printer repairs and installations.
Implementing Disaster recovery plans for clients.
Progress Report writing.
Research for clients' IT solutions.
Network administration and IT infrastructure maintenance..
IT support on Windows/Exchange mail server and Linux Red Hat server.
Technical support to 5 regional offices.
Managing SAFIRE website.
ICT procurement equipment and services.
IT Asset register maintenance and asset tracking.
Maintaining and administering an Anti virus server, downloading security updates.
Maintenance and service of all IT systems for the organization and partners and projects.
User support and training on Application software packages.
Pastel Evolution support.
Drafting ICTs policies, budgets and reporting.
Computer hardware support
Server administration.
Progress reports weekly and monthly.
Main activities and responsibilities
* Assisting senior technicians on servicing and installations of Automated
Major areas of study: Data communication and Networking Computer Architecture Computer Simulation Artificial Intelligence
courses: 2007 MS Exchange Server 2003 Administration University of Zimbabwe 2006 Windows Server 2003 and Active Directory University of Zimbabwe 2000-2002 Electronic Servicing (Computer Servicing) National Certificate HEXCO