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Val Ashok DSouza, Operations Management Services

Val Ashok DSouza

Operations Management Services ·Tri Alpha Co

Kuwait

Master's degree, Masters in Business Administration - HR

Work experience

Total years of experience: 27 years, 3 months

Operations Management Services

July 2016 - Present

Tri Alpha Co

Al Kuwait, Kuwait

July 2016 - Present

Prepare initiatives for expanding the knowledge and effectiveness of employees to accomplish successful organizational change and performance.
Maintain ISO 9001:2015 standard requirements, Align processes, perform scheduled internal audits, report findings, prepare MR meeting and 3rd party audits in various locations, and follow through CB audit report findings.
Train employees across standardization requirements
Perform procurement activities with vendors for medical, surgical, O&G, Marine, Lab, Scientific, CSSD products, equipment and disposables when needed.
Evaluation of vendors, quality conformity certification, agency contracts
Able to construct an annual preventive and predictable HVAC maintenance plan
Lead the maintenance teams for operations and maintenance works; as per planned preventive maintenance and schedule. Control housekeeping activities within budget, control outsourced security manpower, employee transportation, monitor progress of scheduled companies vehicles and office equipment for PMS.
Implement operational Health Safety, Fire, Quality, plans received through Management, monitor, evaluate, and escalate.
Elevators: PM inspection with outsourced team for ride cars operation, unusual sounds, pay attention to start stop, inspect machine room, spillage of lubes, MSDS and hazardous material
Comply with waste disposal of lubes and avoid environmental contamination
Prepare SoW, LOI, NDA etc when required by the management
Communicate policies, train employees, and implement mission of the organization. Assist management in recruitment, system audits, quality assurance checks, records retention
Maintain a valid list of medicines and stock availability in the first aid box - maintain accident/incident or near miss register / health register / violations
Ensure emergency exits, (evacuation plans) lights, stairways are serviceable and do not have obstruction.
Enforce smoking in designated area away from smoke detectors, or any inflammable material, outside the facility. Log : test run of smoke detectors in the facility
Tool box talk, safety assessment prior to work commencement and assess risk(s) to reduce and control Enforce appropriate PPE for the type of job

Company industry:
Medical Hospital
Job role:
Administration

Manager Quality Assurance & Service Operations

June 2008 - April 2013

Al Alamiah Technology Group

Al Kuwait, Kuwait

I found this job using Bayt.com

June 2008 - April 2013

Service management operations, PMO operations and manpower utilization.
Project follow-up, monitor and reporting.
Support outsourced service project business operations by providing leadership and guidance in HR & recruitment service expertise that empowers the business to increase profitability and effectiveness.
Identify training and development needs through job analysis.
Maintain assigned budget for planned activities and estimated return on investment for individual specialized external training. Responsible for QA: management systems certifications, audit planning, carry out IA 9K 20K, 27K1, 18K, 2nd PA, generation of various audit reports and management briefing.
Assisted in procurement of various IT products, equipment and outsourcing. Validated 2nd party audits

Company industry:
IT Services
Job role:
Management

Assistant Manager Operations

July 2004 - May 2008

Agility & National Aviation Services

Al Kuwait, Kuwait

July 2004 - May 2008

o Coordinated with Aviation specific external licensing and accrediting bodies to maintain and renew accreditation.
Lead QA staff to carryout scheduled audits, assignments and random observations at apron, airside, aircrafts, ULD, Cargo Warehouse and servicing equipment in operation supporting carriers. Collect and summarize performance data, identify opportunities for improvement, present findings in the MR meeting.
Monitor and prepare monthly statistical operations quality performance (AHS 1000) reports for each airline. Actively participate in committee meetings such as: Quality Improvement, Warehouse Utilization Management, Employee Safety and Risk Assessment. Provide inputs to technical and cost proposals, as requested.
HR support services for DLA-DDKS Warehousing & logistics project consisting of 850+ personnel.
Recruit, Orientation, cross-train, OJT, talent pool, succession planning and exit interview.

Induct to QHSE, Company Policy and orientation programs. Analyze training needs of employees, delivered Safety, soft skill, Hazmat, Regulatory Compliance and Admin training.

Perform training evaluations and validation. Manage events and Protocol for all DLA-DDKS missions,

Monitored cost reduction to enhance profitability. Fair Understanding of P&L monitoring and the performance of those numbers in business. Implementing strategic initiatives to significantly minimize and reduce areas of risk related to security, stock loss and safety. Conduct loss prevention training for security and store management IAW P&P. Set Vendor strategy for supplies.

Company industry:
Warehousing
Job role:
Quality Control

Lead Warehouse Supply & QA Specialist

January 1995 - June 2003

Kuwait Dynamics Ltd (GDL USA)

Kuwait

January 1995 - June 2003

o Coordinated with Aviation safety at Military Airbase. Lead QA staff to carryout scheduled audits, assignments and random observations at apron, aircrafts, ULD, military Cargo and air pallets.
o Collect and summarize performance data, identify opportunities for improvement, present findings in the MR meeting. Monitor and prepare monthly statistical operations quality performance. Actively participate in committee meetings such as: Quality Improvement, Warehouse Utilization Management, Employee Safety and Risk Assessment. Provide inputs to technical and cost proposals, as requested.
o Induct to QHSE, Company Policy and orientation programs. Delivered Safety, soft skill, Hazmat, Regulatory Compliance and Admin training.
o Conduct loss prevention training for security and store management IAW P&P.
o Effectively implement SOPs, MIL and best practices towards WMS
o Ensure quality service to brigade and battalion customers within the established time frame
o Performed internal Quality, Safety, Fire Safety, Hazmat audits across the company.

Company industry:
Military & Defense
Job role:
Quality Control

Education

MIT SDE Pune & Assam Downtown University

October 2011

October 2011

Master's degree, Masters in Business Administration - HR

India

GPA (percentage): 89%

GPA (percentage): 89%

MBA majors in HR, backed with 20 years hands on experience in HR Quality Assurance, Audits, Training, Facility Management and Procurement

British Standards Institute

July 2010

July 2010

Diploma, Food Safety Management Systems HACCP

India

Food Safety Management Systems HACCP, attended 5 days course.

BSI India

July 2010

July 2010

Diploma, Lead Auditor 18001:2007 OHSAS

India

Business Edge Global

April 2009

April 2009

Diploma, Lead Auditor ISO 9001:2008

United Kingdom

Leaders Academy

February 2007

February 2007

Diploma, Motivating Workforce

Kuwait

Agility University

November 2006

November 2006

Diploma, ISO 9001:2000

Kuwait

ISO9001:2000 Appreciation and Interpretation Awareness Training

PWC University

October 2006

October 2006

Diploma, ISO 18001:2004 and ISO 14001:2004 Appreciation and Interpretation

Kuwait

Foundation Course in ISO 18001 & ISO 14001

International Quality Center

May 2006

May 2006

Diploma, ISO 9001:2000 Internal Auditing

Kuwait

Leaders Academy

April 2006

April 2006

Diploma, Stress Profile, Leadership & Teambuilding

Kuwait

Coping Stress Profile, Leadership & Team Building

NAS Operations Training

March 2006

March 2006

Diploma, Dangerous Goods (DG) Cat8 & 9

Kuwait

Elements of Dangerous Goods Category 8 & 9

IIR Middle East

October 2005

October 2005

Diploma, ISO 18001 OSHA Risk Based Decision Making

United Arab Emirates

Marriott International

September 2003

September 2003

Diploma, Spirit to Serve

Kuwait

University of Bombay

May 1989

May 1989

Bachelor's degree, Economics & Psychology

India

Skills

Human Resources
Expert
Human Resources
Expert
Training Of Staff
Expert
Training Of Staff
Expert
QAM
Expert
QAM
Expert
Microsoft Office Products
Intermediate
Microsoft Office Products
Intermediate
Problem-Solving/Reasoning/Creativity
Expert
Problem-Solving/Reasoning/Creativity
Expert
communication
Expert
communication
Expert
leadership
Expert
leadership
Expert
Service Management
Expert
Service Management
Expert
Procurement Management
Expert
Procurement Management
Expert
Quality Assurance ISO
Expert
Quality Assurance ISO
Expert
Health Specialist Experts HSE
Expert
Health Specialist Experts HSE
Expert
Human Resources
Expert
Human Resources
Expert
Food Safety
Expert
Food Safety
Expert
Training Of Staff
Expert
Training Of Staff
Expert
QAM
Expert
QAM
Expert

Languages

English
Expert
Hindi
Intermediate
Arabic
Intermediate

Training and Certifications

Certifications
Food Safety Management Systems
British Standards Institute - Mumbai
Jul 2010 - Jul 2010
Environmental Management Systems
Bureau Veritas Certification
Jun 2012 - Jun 2012
OHSAS ISO 18001:2007
British Standards Institute - Mumbai
Jul 2010 - Jul 2010

Recommendations

Mohammed Irfan

May 2013

May 2013

Recruitment Specialist/HR GeneralistClient

I have known Val DSouza since April 2013 when we met during the QMS Awareness Training. He came to KCPC to deliver Quality Management Systems Awareness Training for more than 40+ personnel from various departments of the Company. As a trainer, we found his skills, explanation of the concepts supported by examples of processes very useful to our learning objective. Our training was a 4 hour session with interactive discussions across the training room. Based on my experience in HR and exposure to Quality Systems, I can strongly recommend him as a candidate for any process based company that he wishes to apply. I am confident he would make an invaluable contribution to that organization. If you have any further questions please don’t hesitate to contact me 00965 - 97213592

Hobbies

  • Social work