Vanessa Arela

* Delivered premium customer service to drive sales & meet store targets.
* Advised customers on fashion selections, sizing, styling to enhance satisfaction.
* Operated systems for billing, returns, and daily cash reconciliation.
* Maintained visual merchandising standards & ensured store presentation.
* Managed stock replenishment, inventory checks, and backroom organization.

* Welcomed guests & managed checking/checkout in according to hotel standards.
* Handled room reservations, phone inquiries, and walking bookings accurately.
* Addressed guest concerns promptly to ensure excellent customer satisfaction.
* Coordinated with housekeeping, concierge & maintenance teams for guest needs.
* Maintained billing records, cash handling, and front desk documentation.

* Assisted customers with styling advice and product selection to maximize sales.
* Achieved personal and store targets through proactive selling techniques.
* Operated POS systems for sales transactions, returns, and exchanges.
* Organized merchandise displays & replenished stock as per brand standards.
* Built customer loyalty through personalized service and aftersales support.