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Vanessa Francis, Bank Teller

Vanessa Francis

Bank Teller·Blom Bank

Lebanon

Bachelor's degree, Business management

Work experience

Total years of experience: 10 years, 11 months

Bank Teller

October 2024 - Present

Blom Bank

Beirut, Lebanon

October 2024 - Present

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

TELLER

October 2024 - November 2025

BLOM BANK, Tabaris

Beirut, Lebanon

October 2024 - November 2025

• Accurately processed deposits, withdrawals, payments and checks.
• Delivered excellent customer service and resolved inquiries.
• Balanced cash drawers and maintained transaction accuracy.
• Promoted bank products to meet customer needs.
• Ensured compliance with banking policies and regulations.
• Identified and reported suspicious account activities.
• Assisted clients with account setup and maintenance.

Company industry:
Financial Services
Job role:
Banking

Assistant Store Manager

December 2015 - August 2024

HOLDAL, Lacoste

Beirut, Lebanon

December 2015 - August 2024

• Achieved sales goals through team leadership and motivation.
• Supervised and trained staff to ensure high performance.
• Oversaw daily operations and teams schedules.
• Conducted inventory checks and stock management.
• Built loyal customer relationship by resolving efficiently and providing exceptional service.
• Ensured accurate transactions for a smooth checkout experience.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Sales Representative

July 2015 - December 2015

Sports 4ever, ABC Ashrafieh

Beirut, Lebanon

July 2015 - December 2015

• Greeting and welcoming clients.
• Delivered excellent customer service and support.
• Serving clients by helping them select
products and answering any questions they may have.
• Responsible for processing cash, debit and credit transactions on the cash register.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Arab Open University - Lebanon

July 2022

July 2022

Bachelor's degree, Business management

Lebanon

Arab Open University - Lebanon

July 2022

July 2022

Bachelor's degree, Business management

United Kingdom

Bachelor’s degree in business management – Open University UK

Arab Open University (AOU)

July 2020

July 2020

Bachelor's degree, Lebanese

Lebanon

Kafarshima High School

July 2015

July 2015

High school or equivalent, Social And Economic Sciences

Lebanon

Skills

CUSTOMER RETENTION
Expert
CUSTOMER RETENTION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
QUOTATIONS
Expert
QUOTATIONS
Expert
ROLLING (METALWORKING)
Expert
ROLLING (METALWORKING)
Expert
SALES
Expert
SALES
Expert
CLOSING (SALES)
Expert
CLOSING (SALES)
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
ASSISTANT MANAGER
Expert
ASSISTANT MANAGER
Expert
Digital Marketing
Intermediate
Digital Marketing
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Social Media Marketing
Intermediate
Social Media Marketing
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Operation
Expert
Operation
Expert
Order
Expert
Order
Expert
Key Account Management
Expert
Key Account Management
Expert
Logistics
Intermediate
Logistics
Intermediate
Administration
Expert
Administration
Expert
Training
Expert
Training
Expert
Supply Chain
Intermediate
Supply Chain
Intermediate
Interviewing
Intermediate
Interviewing
Intermediate
Recruitment
Intermediate
Recruitment
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
GOAL SETTING
Intermediate
GOAL SETTING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

French

Expert

Arabic

Native Speaker

Training and Certifications

Training
KPI's
Hicham Al Jawhary
Visual Merchandising
Rony Chadaide

Hobbies and interests

Swimming