Consultant
ABC Consultants
Total years of experience :6 years, 3 Months
ABC Consultants (Consultant) - July 2013 - Till Date
Adecco, (Recruitment Consultant) - August 2010 - June 2013
R2 International, (IT Recruiter) - April 2010 - August 2010
Accenture India Pvt Ltd (Senior Customer Associate) - April 2007 to Sep 2008
Accenture India Pvt Ltd, Mumbai (April 2007 - Sep 2008)
Designation - Senior Customer Associate
Dynamic experience in the competitive Indian BPO Industry catering to key processes for British and American companies in the automobile and financial sectors
Roles and Responsibilities
• Serviced clients of a British automobile insurance company
• As a member of the claims department, the job involved registering claims once the Policy Holder reported an accident and process the claim till the end.
• Ensuring that the customers damaged vehicles were repaired, courtesy car arrangements were made and advice was also provided to customers in relation to their personal injury claims
• The job also involved selling home and pet insurance products to existing customers.
• Solving customer queries in regards to the liability status on the claims, recovery of the losses (from the third Party Insurance company) faced by the customer and also providing updates towards the repairs to the customers vehicle.
WNS Global services Pvt Ltd, (Trainee Analyst) - Sep 2006 to March 2007
SKILLS AND COMPETENCIES
• Communication
• Negotiation skills
• Decision Making
• Multi-Cultural
• Logical thinking
• Flexibility
• Adaptability
RECRUITMENT TOOLS AND TECHNICAL EXPERTISE
• Sunpractice
• HireCraft
• MS Office
• MS Windows
• MS Outlook
MAJOR ACHIEVEMENTS
• Received rewards for Best Customer Service provided for the months of November and December (2007) and for January and February (2008)
• Received rewards for customer appreciations
WORK EXPERIENCE
ABC Consultants, Bangalore (July 2013-Till Date)
Designation: Consultant
Job Analysis
• Placed high end technical professionals in the areas of information technology in permanent positions.
• Involved in End to End Recruitment
• Sourced candidates through Monster, Naukri, LinkedIn, Referrals, internal database and other recruitment strategies
• Interacted with the clients to gather and understand the requirements. Sourced, prescreened and shortlisted the candidates as per the clients requirements.
• Co-ordinated with the clients as well as the candidates for discussions.
• Responsible for mentoring the new recruiters and also played the role of a process trainer to ensure the right process has been followed by the new hires.
• Handled one of the leading investment banks as the major client and also worked for various other IT clients.
• Performed recruitment for skills in technology like Java, system admin, Perl developers, Android developers, IOS developers, Manual, Automation, Selenium testers, Java architect, FIX onboarding specialist, network engineers, Chef developers, Java production support. Technical Business analyst.
• Also performed recruitment for skills in the operations domain for positions like OTC Derivatives, syndicated loans, taxonomy, Business analyst, Accounting Services, Data analyst, Securities operations and funding.
• Interacted with the clients on a day to day basis for interview schedules and candidate selects
• Maintained daily/weekly/monthly interview, closure reports.
• Recruited candidates from junior to senior level.
• Involved in salary negotiations of the selected candidates
Adecco, Bangalore (August 2010 - June 2013)
Designation: Recruitment Consultant
Job Analysis
• Placed high end technical professionals in the areas of information technology in contract positions.
• Effectively recruited candidates through internet searches like Monster and Naukri, referrals, internal database (hirecraft), networking sites and other strategies
• Reviewed complete candidate profile/resume and evaluated applicants work history, education and training, job skills, desired salary, and their notice period to be served, against open requirements.
• Responsible for negotiating on rates, coordinating the interview processes and also closing the candidates
• Responsible for mentoring and providing training and support for the new recruiters about the process and work followed by the contract staffing department.
• Responsible for client handling: Coordinating with the senior recruiters employed at the clients site on a daily basis, interacting with them in order to get the requirements to be catered to, delivering the profiles according to the turn around time allocated by the clients and also coordinating for the interview schedules, feedbacks and reports. Handled more than 3 clients.
• Performed extensive recruiting for Software/senior software/architects/DBA with heavy focus on technologies such as: .NET, Java/J2EE, SQL, Oracle, Unix, C, C++, Flex, Business object, Micro-strategy, Web application tools
• Performed recruitment also for skills like technical writer, Business analyst, program Manager, Embedded developers, SAP ABAP, BI, BW, FICO, ERP, Payroll, HP service Managers, BMC, ATG commerce, iPhone, android developers and also networking roles.
• Established and maintained professional relationships with candidates.
• Consistently a revenue generator for the corporate IT staffing team
• Generated a revenue of over 1lakh for the IT staffing department
• Was given an opportunity to work as an acting team lead within a span of 6 months for a team of 6 members
R2 International, Bangalore (April 2010 - August 2010)
Designation: IT Recruiter
A leading global resourcing company that recruits IT professionals across the UK and European job markets
Job Analysis
• Recruited Software Developers (Distributed and Mainframe), Project Managers, Business Analysts, Network/ Unix system Engineers, Oracle DBA, SAP ABAP developers ( Accountancy and HR modules), Testers, Java and .Net developers for a leading bank and a number of leading IT companies in the Luxemburg market
• Located potential candidates through Internet research, internal database, referrals, networking, placing job adverts for contract positions.
• Conducted in depth interviews with candidates by telephone to determine skills, knowledge, interest, market value, and availability.
• Matched the candidate with appropriate jobs and marketed candidates to the Project Managers responsible for that position.
• Negotiated salaries, presented offers of employment to selected candidates and completed necessary paperwork (contract agreement) after hire.
• Established and maintained professional relationships with candidates.
WNS Global services Pvt Ltd, Mumbai (Sep 2006 - March 2007)
Designation - Trainee Analyst
WNS is a leading global business process outsourcing company that delivers business value to its clients in various sectors.
INTERNSHIP EXPERIENCE
• Job satisfaction level in Indian call centers
• Claim management in Indian insurance companies
10th (SSC) from Maharashtra State Board - (2001)