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Vani Shaji, Data Analyst, Ecommerce & Social Media Coordinator

Vani Shaji

Data Analyst, Ecommerce & Social Media Coordinator·Al Hayat Pharmaceuticals

United Arab Emirates

Master's degree, Computer Science & Engineering

Work experience

Total years of experience: 10 years, 8 months

Data Analyst, Ecommerce & Social Media Coordinator

October 2021 - Present

Al Hayat Pharmaceuticals

Sharjah, United Arab Emirates

October 2021 - Present

• Sales Performance & Target Tracking: Analyzed individual & company sales across dental
products, identifying strengths & weaknesses to drive achievement.
• Product & Customer Insights: Uncovered top products & customer segments, informing sales &
marketing strategies based on buying behavior.
• Sales Forecasting: Used sales trends to predict future demand, optimizing inventory and ensuring
Class A customers buy high-value products.
• Ecommerce Project Lead: Designed and developed the company's e-commerce platform.
• Social Media Manager: Managed the company's social media presence, fostering brand communities
and engagement.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

It Admin , Web & Graphic Designer, Digital Marketing

June 2020 - October 2021

Piercing Systems DMCC

Dubai, United Arab Emirates

June 2020 - October 2021

Key Responsibilities:
 Defining requirements, visualizing and creating graphics including illustrations, company logos, layouts,
photos and website.
 Create & design various materials for print and digital collateral.
 Setup desktop computers and peripherals and test network connections.
 Train end users on usage of computer hardware and software.
 Install and configure computer hardware operating systems and applications
 Ensuring servers are kept up to date and free of potential exploits.
 Monitor and maintain computer systems and networks
 Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
 Set up new users accounts and profiles and deal with password issues
 Assisting in maintaining internal corporate systems including corporate email, messaging, websites etc.
 Upgrading, installing and configuring new hardware and software to meet company objectives.
 Implementing security protocols and procedures to prevent potential threats.
 Creating user accounts and performing access control.
 Test computers to ensure proper functioning of computer systems..
 Ensuring servers are kept up to date and free of potential exploits.
 Monitor and maintain computer systems and networks
 Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
 Assisting in maintaining internal corporate systems including corporate email, messaging, websites etc.
 Keeping up to date with advancements and best practices in IT administration.
 Designing and implementing efficient end-user feedback and error reporting systems.
 Designing Dynamic and ecommerce websites as per the company standards.
 Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising
campaigns.
 Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and
KPIs).

Company industry:
1352
Job role:
Information Technology

IT Engineer & Web Developer

August 2016 - May 2020

Nanobite Technologies LLC

Dubai, United Arab Emirates

August 2016 - May 2020

• Oversee and update assigned support service requests.
• Setup desktop computers and peripherals and test network connections.
• Test computers to ensure proper functioning of computer systems.
• Train end users on usage of computer hardware and software.
• Install and configure computer hardware operating systems and applications
• Ensuring servers are kept up to date and free of potential exploits.
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Set up new users accounts and profiles and deal with password issues
• Assisting in maintaining internal corporate systems including corporate email, messaging, websites etc.
• Discussed the requirement and layout specifications for the website with clients
• Planning, designing and coding for developing proper web pages according to the suggested specifications.
• Verbally communicating the clients visiting their sites to understand their requirements and specifications.
• Deploying the developed web sites on internet and purchasing web space and making sure that the website runs successfully.
• Developed e-commerce websites and application, online advertisements and customer support sites.
• Designing & Developing websites in Word Press, Magento, Joomla, HTML, and PHP.
• Developing graphics for product illustrations, logos, and websites.
• Performing Online and Offline SEO for the company website.
• Analyse competitor websites for organic traffic insights
• Determine the best keywords to focus on throughout campaign
• Perform on-page and back-end optimizations for better rankings.
• Writing great content geared towards ideal customers
• Adding photos and graphics to make pages visually appealing and engaging.
• Building quality backlinks from different reputable sources.
• Creating citations to strengthen the business’s local presence.
• Driving traffic from numerous sources around the web.
• Developed user friendly interface for visitors to easily access it.
• Performed research to increase web activity and visits.

Company industry:
Software Development
Job role:
Information Technology

IT Support & Web Designer

October 2015 - July 2016

Winners Businessmen LLC

Dubai, United Arab Emirates

October 2015 - July 2016

Company industry:
Software Development
Job role:
Information Technology

Education

Mahatma University

November 2015

November 2015

Master's degree, Computer Science & Engineering

India

Mahatma Gandhi University (Kottayam)

June 2013

June 2013

Bachelor's degree, Information Technology Engineering

India

Graduate in Information Technology Engneering

Skills

Analytical Techniques
Expert
Analytical Techniques
Expert
Python
Expert
Python
Expert
SQL
Expert
SQL
Expert
Visualization
Expert
Visualization
Expert
Data Analysis
Expert
Data Analysis
Expert
Business Analysis
Intermediate
Business Analysis
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
SQL
Intermediate
SQL
Intermediate
Project Management
Expert
Project Management
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Python
Intermediate
Python
Intermediate
Data Analysis
Intermediate
Data Analysis
Intermediate
Problem Solving
Expert
Problem Solving
Expert
Curiosity
Expert
Curiosity
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Data Acquisition and Cleaning
Expert
Data Acquisition and Cleaning
Expert
Statistical Analysis
Expert
Statistical Analysis
Expert
Data Visualization
Expert
Data Visualization
Expert
Programming Languages
Expert
Programming Languages
Expert
Data Modeling
Expert
Data Modeling
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Communication
Expert
Communication
Expert
Analytical Techniques
Expert
Analytical Techniques
Expert
Visualization
Expert
Visualization
Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
Machine Learning Specialization
Apr 2023

Training
Microsoft Power BI Data Analyst
Rows n Columns
Jul 2024
Cisco Certified Network Associate
Rolla Institute
Microsoft Certified Systems Engineer (MCSE)
Rolla Institute