Professional Coach
Haworth Solutions Inc
Total years of experience :19 years, 8 Months
• Training and coaching business and technical users across India, Middle East and Americas on Primavera P6
• Delivered over 80+ high volume PMP, PgMP, Agile, Primavera P6 Coaching and Consulting assignments globally and helped over 500+ participants getting certified by Project Management Institute
• Coached 12 female employees in New York for 2 months as part of UST Global ‘Step It Up America’ initiative and enabled them to get job ready to join Xerox, New York, as Project Coordinators and Managers
• Actively involved as Professional Mentor with SFU for Beedie Mentors in Business Program (January-June, 2019)
• Delivered Risk and Compliance Academy Program as part of CRO organization and covered 100K+ employees by training, certification and awareness programs on Risk and Compliance at HCL Development centers
• Designed and implemented strategy for Agile adoption from the introduction of Agile and employee education, to fostering teams and cultures that practice Agile, to sustaining Agile methodologies and continually offering strategies for improvement
• Devised strategy to proactively identify changes to the customer strategy, desired outcomes, business environment and technology trends that could potentially impact the type, level or utilization of services provided and accepted the changes to strengthen the business relationships and deliver project objectives
• Established the Risk and Compliance PMO, hired and coached 16 management trainees followed by their final placements with key accounts as Project Coordinators
• Managed Enhanced Compliance Risk Assessment on key accounts, this had direct impact on business profitability as there was increased compliance to contractual terms and awareness of risk
• Managed the quality criteria, requirements and handover points between the service design, service strategy and service transition of Risk Management training and awareness sessions on SAP platform as outlined by ITIL Service Management best practices
• Launched 112 e-learning modules covering Information Security, Business Continuity, Privacy including GDPR and Enterprise Risk Management at SuccessFactors LMS, with British Standards International (BSI), SAP and Internal Development Teams
• Increased business unit revenue by 300% through using Scrum Methodologies, resulting in efficient, continuous, consistent release of high quality software
• Shortened time to market for feature releases with standardization of deployment & release processes
• Orchestrated the successful transition from the Waterfall process to the Agile framework (Scrum)
• Developed and presented the business case for organizational change management to executives, and got the same approved by Sponsor
• Improved team effectiveness by facilitating consensus building activities and training on ITSM, DevOps and Scrum practices
• Established the Change Control Board, planned and managed the change control meetings for effective tracking and resolution of requested changes
• Envisaged & supported the COE initiative on e-Citizen for client by defining best practices of industries in e-Gov Programs
• Consulted and trained clients in UAE, Kuwait and India in generating insights and values from Primavera P6
• Enabled 100% billing conversion and collection in agreed timeframe for ICT Projects as per contract by monitoring schedules, aligned milestones and deliverables
• Recognized as Youngest Project Manager (Year 2010) and Program Manager (Year 2011)
• Consistently exceeded the 10% profit (PBT) target set by the organization for BFSI Business Unit
• Established and documented program governance framework and support model for Public Sector ICT Programs as part of PMO
• Created communication model and program reports for effective stakeholder engagements, this included close coordination with senior government and public sector officials (Planning Commission & Govt. of India)
• Managed authentication service track of UIDAI (World's largest IT based social initiative of Govt. of India)
• Managed 10K Data Center Infra Build Project in Delhi using IT Service Management best practices
• Planned flagship business intelligence product Biz$core (Commercial off the shelf 'COTS' Banking BI Product) releases in close coordination with Business Product Owner
• Led design, development and maintenance of deposits functionality using .NET and Oracle Technologies at multiple Banks
• Performed version maintenance of components for all clients using Team Foundation Server VS-2005
• Led the design & development using Microsoft VB.NET and Oracle PL/SQL of branch cash & branch offline functionalities as per business process re-engineering requirements
• Prioritized & released technology components to over 15000 branches of leading national Bank and updated Configuration Management Database using PVCS