Vasiliki Klarou

• Typing documents and distributing memos along with preparing Reports for daily tasks.
• Organizing business travel, itineraries, and accommodation for Managers.
• Monitoring inventory, office stock and ordering supplies as necessary along with raising of purchase orders and tracking invoices.
• Updating and maintaining the holiday, absence and training records of staff.
• Devising business plans along with setting up and coordinating meetings and conferences.
• Creating and modifying documents using Microsoft Office.
• Implementing social media and handling annual renewals of each kind of Licences of the company.
• Updating, processing and filing of all documents and preparing monthly invoices for all the expenses of each department.
• Assisting in short listing of suitable candidates from applications and planning promotions, transfers & pay hike.
• Dealing and advising on disciplinary and grievance procedures.
• Setting up and maintaining client and candidate databases.
• Deciding on the online job sites and newspapers for advertising the jobs and arranging interviews of candidates.
• Conducting pre-employment checks on job applicants i.e. references, medical approval and academic.
• Dealing with medical insurance companies for quotations and negotiation of these.

Restaurant Floor Manager


• Ensured paperwork accuracy such as daily sales summary reports and handled daily petty cash & incomes for each shift.
• Managed the preparation of the monthly report of operations.
• Handled guest problems and complaints by extending exceptional customer service.
• Supervised on-going training initiatives.

• Maintained the guest data in accordance of the security standards.
• Handled accounting transactions and handled cash procedures as per the compliance.
• Conducted regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
• Assisted housekeeping in day-to-day activities.
• Developed monthly training items to foster development and cross training with other departments.
• Monitored guest satisfaction processes and responded to the guest concerns and inquiries.

• Registered the clients the company to the online system with all the personal details and the necessary supporting documents.
• Informed the clients for expiry date of their contracts and informing them for new offers.
• Registered company’s records client’s details and assisted customers by answering their calls.
• Informed customers for any special deal.