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vasudha chopra, Senior Counsellor

vasudha chopra

Senior Counsellor·Key Global immigration

India

Diploma, Social Welfare and Business Management

Work experience

Total years of experience: 17 years, 11 months

Senior Counsellor

January 2019 - Present

Key Global immigration

United Arab Emirates

January 2019 - Present

Assist candiates/Recruiting
Counselling
Documentation
Emails/phone calls Enquiries
Sales/marketing

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

Assistant Store Manager

May 2012 - December 2018

Miss mauds

Australia

May 2012 - December 2018

Miss Maud

I have worked as second in charge, have delivered my duties very efficiently and a lot of times I have also performed most of the duties which fall under the store manager’s job profile. Duties like: Running the shift, Ordering, Catering orders, Training Staff and Barista etc. I have achieved a good reputation and excellent Work appreciation. Reference letter is also attached

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Assistant Restaurant Manager

August 2011 - March 2012

Fasta Pas

India

August 2011 - March 2012

Fasta pasta is a big chain of restaurants in Australia having about 36 restaurants in Australia in 5 states and had 3 restaurants in W.A

It was a whole new experience for me as it is a company owned restaurant though the service standards were casual.

I was appointed as a restaurant manager as advertised but because of my limited working hours visa restriction I was offered an Assistant Restaurant manager position which I accepted to gain new experience . I left because there was not much challenge in the job to enhance my skills further.

My job duties were as following:
•Running floor, handling complaints and ensuring customers satisfaction.
•Training staff and explaining restaurant procedures.
•Banking and Managing cash register.
•Ordering Bar stock and other supplies.
•Handling invoices and entering it into the account system.
•Weekly stocktake of the bar and other goods.

Restaurant Manager June 2010 -15 July 2011
Sicilian Restaurant, Subiaco

The Sicilian restaurant was located on 480 Hay Street in the heart of Subiaco. It serves authentic Italian Cuisine having capacity of 290-300 seats
www.siciliansubiaco.com.au

During my time with Sicilian I was capable to work in numerous facets of the restaurant. As the only Manager I was responsible for managing the restaurant which included following Duties and responsibilities:

•Recruiting and training Staff
•Rostering, bar and floor procedures
•Promotion of the restaurant in consultation with owner
•Running the floor and made sure staff provides excellent service every time.
•Monthly sales report including daily sales report and settlement
•Ordering and managing bar and front office stock
•Monthly Stock take of bar and other hospitality goods
•Making set menus Consulting chef’s Regarding food costing
•Handling big reservations, have managed and arranged functions of 350 covers as well
•Negotiated prices with customers regarding functions and parties.
•Occasional Meeting and Training schedules and explaining the entire staff manual to recently hired employees.

Job role:
Management

team leader

January 2009 - January 2010

City Heart Hotels Pty Ltd

India

January 2009 - January 2010

Porto Rosa Restaurant, Fremantle

I started as a waitress but within 3 months I was made supervisor and the I worked part time another 8 months supervising the staff in absence of the manager and making sure the floor runs smoothly and reporting the boss.

Waitress 6 months

Job role:
Customer Service and Call Center

Team Leader

January 2006 - January 2008

Zeppelin Info Tech

India

January 2006 - January 2008

I started as a customer care executive but due to my dedication towards work and my good educational background I got promoted to the position of the team leader guiding around 70 people

Job role:
Customer Service and Call Center

-

-

Months

Job role:
Other

Education

TAFE NSW Higher Education

May 2015

May 2015

Diploma, Social Welfare and Business Management

Australia

Advanced diploma

Bachelor's degree,

Education & Qualifications Approved Manager in liquor licensing ,AHA, W.A Certificate 3 in Hospitality Management, PCBT ,Perth ,W.A Certificate 4 in Business Management, BTIA , Perth

Skills

Excel
Expert
Excel
Expert
CONSULTING
Expert
CONSULTING
Expert
CASHIER
Expert
CASHIER
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
COM
Beginner
COM
Beginner
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
BANKING
Intermediate
BANKING
Intermediate
RECRUITING
Expert
RECRUITING
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert

Languages

English
Expert