Head-IT , Datacenter, Service Delivery
QATAR AIRWAYS
مجموع سنوات الخبرة :4 years, 4 أشهر
Qatar Airways, Doha, Qatar July 14 - Present
TS Manager-Enterprise Management Systems
Regional Datacenter & Service Delivery Management:
Provide expertise in defining and improving Datacenter, Service Delivery, Security of Qatar Airways computing environment
Heading 2 x 200sqm of datacenters (Tier II & Tier III), 50+ hub rooms, 200+ application services for different business units
Work with regional service line managers, regulatory staff
Perform senior level training and awareness within the respective region
Manage identity & access control delivery
Deploy standard operating procedures for critical services
Technology Service Management:
Infrastructure Design, Architect and Delivery Management
Service assessment and Improvisation
Project Delivery & Management
Identify and manage IT technology gaps and mitigate
Consolidation and Optimization of Infrastructure Services & Tools
Successful migration of Disaster Recovery Site (Tier 0/1 and Tier 2 application, DB and Services) to New Data Center with high performance
Migration / Project Management:
Data center transformation
Critical Large Scale Project Management & Infrastructure platform migration
Technology readiness to support business process migration
New center / facility buildout in the region
MS-SOFTWARE SYSTEMS