Venkat Ramna

Contract Management & Review
Draft and review contracts for vendors, suppliers, and service providers, ensuring accuracy and alignment with company standards. Support contract negotiations by preparing documentation and gathering relevant data. Collaborate with legal to ensure compliance with legal and internal policies, recommending necessary adjustments.

Contract Lifecycle & Compliance
Maintain a centralized contract database for efficient access and reference. Monitor compliance by tracking key dates—renewals, expirations, and milestones—and communicate upcoming actions to stakeholders for timely execution. Ensure version control and maintain audit trails for all contract modifications.

Approval, Execution & Archiving
Coordinate contract approvals and signatures across stakeholders, using tools like DocuSign CLM. Validate and archive executed contracts according to company policy. Migrate existing contracts to the CLM system and support lifecycle tracking.

Reporting & Risk Management
Generate reports on contract status, compliance, and performance metrics. Provide actionable insights for leadership. Identify contract-related risks, escalate critical issues, and recommend mitigation strategies to minimize exposure.

Template Development & Process Improvement
Support creation and maintenance of standard contract templates and clauses to promote consistency. Identify opportunities to improve contract workflows, contributing to greater efficiency and alignment with business objectives.

Vendor & Stakeholder Communication
Ensure smooth communication between internal teams and external vendors regarding contract terms, deliverables, and expectations. Address inquiries and provide guidance on contractual conditions and processes.

Market Research & Quote Review
Assist in market research to inform negotiations and pricing strategy through competitive analysis and benchmarking. Review sales quotes for accuracy and alignment with company pricing policies, ensuring required approvals are obtained.

Sales Order & Vendor Management
Manage sales order processing workflows to ensure timely and accurate fulfillment. Maintain strong vendor relationships, monitor supplier performance, and negotiate favorable pricing and terms to support business needs.

Training & Support
Develop and deliver training for sales tools, systems (e.g., CRM, CPQ), and best practices. Coach sales reps on navigating tools, sales cycles, and achieving targets. Support onboarding through structured guidance and mentorship.

UAT & System Enhancement
Lead business requirements gathering for CLM and SFDC CPQ enhancements. Actively participate in user acceptance testing (UAT) to ensure system upgrades meet functional and operational expectations.

• Contracts Management Assessment Framework : Develop frameworks and processes for
conducting thorough contracts management assessments. Perform regular maintenance
health assessments in line with the organizations strategic objectives.
• Contract Structuring, Drafting, and Negotiation: Structure, draft, and negotiate various
commercial agreements, including Non-Disclosure Agreements (NDA), Master Services
Agreements (MSA), Statements ofWork (SOW), software license agreements, and software
reseller agreements. Ensure that all contractual terms align with business objectives and
mitigate potential risks.
• Contract Finalization & Signature Collection: Finalize contracts and facilitate the
collection of signatures using DocuSign CLM. Properly archive executed contracts in the
contracts database for easy retrieval and compliance.
• Contract Migration to CLM System: Migrate existing contracts and specifications to the
Contract Lifecycle Management (CLM) system. Ensure the seamless integration and
organization of all contract-related documents into the system for improved tracking and
management.
• Renewal Contract Management: Manage contract renewals to ensure on-time bookings
and avoid missed opportunities or delays. Maintain a proactive approach in tracking
renewal dates and facilitating timely contract renewals.
• Contract Draft Review, Error Resolution & Term updates: Review contract drafts based on
client-provided instructions to identify errors or exceptions. Ensure that all contract drafts
are free of discrepancies and align with client requirements and organizational standards.
Regularly update contract templates and standard terms and conditions within the CLM
system
• Sales Order Processing: Convert approved quotes into clean, actionable sales orders.
Ensure all necessary documentation (contracts, POs, and approvals) is attached. Verify
completeness before routing to the fulfilment or billing teams.
• System and Process Management: Work within CPQ and CRM systems (e.g. Salesforce CPQ
to manage quotes, orders, and workflow processes. Monitor quote/order queues and resolve
bottlenecks .Identify and escalate system or process issues.
• Cross-Functional Collaboration: Collaborate with Sales, Finance, Legal, Deal Desk, and
Order Management teams. Partner with Product and Pricing teams to stay current on
offerings and updates. Act as a liaison between field sales and backend teams.
• Training & Support: Train sales team members on Q2O tools, policies, and best practices.
Maintain internal documentation and guides.
• Dotted Line Reporting: In a dotted-line reporting structure, manage relationships with
managers across different departments (e.g., Sales or Logistics), providing insights,
coordinating efforts, and aligning departmental objectives. Report regularly on order
management performance, including key metrics like order cycle time, fulfilment accuracy,
and customer satisfaction.
• Escalation & Issue Resolution: Act as a point of escalation for order-related issues,
ensuring timely resolution through collaboration with other teams.
• System Enhancements: Identify opportunities to improve the integration of order
management processes with other enterprise systems via Celigos integration platform. Help
customize or configure the Celigo platform to automate processes, improve data accuracy,
and scale with business growth.

• Integrated Contracts Management Guidelines: Assist in establishing comprehensive
guidelines for integrated contract management processes. Ensure consistency in the
execution and monitoring of contracts across the organization.
• Contracts Management Assessment Framework : Develop frameworks and processes for
conducting thorough contracts management assessments. Perform regular maintenance
health assessments in line with the organizations strategic objectives.
• Frequent Facilities Assessments : Conduct frequent assessments of facilities in terms of
contract management, planning, procurement, and administration. Regularly evaluate the
effectiveness of existing systems and recommend improvements where necessary.
• Data Collection & Analysis : Collect and analyze relevant data on facilities performance in
contract management. Ensure the accuracy and consistency of performance data to monitor
progress and maintain quality standards.
• Key Performance Indicators (KPIs) Development : Assist in preparing, developing, and
measuring Key Performance Indicators (KPIs) for contracts management. Ensure that KPIs
align with organizational goals and facilitate the tracking of performance against targets.
• Performance Benchmarking & Gap Analysis: Benchmark the organizations performance
to identify existing gaps in contract management and maintenance. Develop sustainable
plans to close identified gaps, ensuring long-term success
• Cross-Functional Alignment: Work closely with sales leadership, marketing, finance, and
IT to ensure seamless coordination and communication between departments, and to
eliminate bottlenecks in the sales pipeline.
• End-to-End contract Management: End-to-end contract management involves overseeing
the entire contract lifecycle, from initial negotiation and drafting through to execution,
performance monitoring, compliance, and eventual renewal or closeout, ensuring
alignment with organizational goals, risk mitigation, and timely delivery of agreed
outcomes.
• Training Material : Create and maintain contract playbooks, guides, templates, and
competitive intelligence to ensure sales reps have the necessary resources to perform
effectively. Promote the use of contract/sales tools such as Salesforce, CPQ, and other sales
enablement platforms to improve productivity and consisten.
• Team Management and Training new teammates/sales reps: Effective contract
management training is essential for empowering contract management specialists and
analysts to excel in their roles. As part of the training program, I will focus on equipping the
team with a thorough understanding of new processes, tools, and systems to enhance their
efficiency and performance. By providing ongoing support and targeted learning
opportunities, I will ensure that staff are well-prepared to handle day-to-day operations
effectively, navigate complex contract scenarios, and stay updated on best practices. This
training will foster continuous improvement within the team, ensuring they are always
equipped to meet the evolving demands of contract management.
• Cross-Functional Collaboration: Collaborate with other departments (sales, finance, Order
Management, Billing, Licensing team ) to ensure smooth order execution and to advise on
policy, system, and process changes.