Sales Associate (Team Leader)
M. H Alshaya
Total years of experience :9 years, 11 Months
Brand Ambassador
Welcoming customers with a genuinely and beautiful smile as they enter into the premises.
Educating customers about products.
Building rapport with customers.
Maintaining a positive image of the brand at all times.
Sales Associate
Creating an inspiring team environment
Proactively asking customers how they can be assisted.
Providing customers with product information that they need.
Providing information on daily deals and promotions.
Assisting customers by taking down products that may not be easy to reach.
Delivering a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the point of sales (POS) as needed.
Discouraging shoplifting activities by constantly keeping a vigilant eye.
Bra Specialist
Making sure customers are measured and diagnosed to get their perfect fit size.
Driving bra sales and growth by personally selling to customers.
Demonstrating expert-level product and fit knowledge to diagnose fit issues and build bra wardrobing on the sales floor and fitting room.
Using and maintain bra wardrobing center to introduce customers to bras and follow up while they are in the fitting room.
Taking initiative to understand the bra business and offer suggestions on how the store can drive bra growth.
Proactively engages with customers, reads cues and respond effectively.
Moves with intention, connects with multiple customers and encourages them to try on products.
Using of confident selling statements and effectively overcome customer objections.
Assisting in training of new sales associates, serving as a shadow partner.
Visual Merchandise and Brand delivery
Taking initiative to create eye catching product displays and store layouts and design to attract customers and encourage them to buy.
Helping in creating special displays to promote a specific product or offer.
Taking initiative to recover and replenish merchandising brand standards.
Assisting in housekeeping of sales Floor and communicating maintenance issues
• Welcoming and greeting customers
• Prepare tables for meal, including setting up items such as linens, silverware and glassware.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons food orders on order slips and entering orders into computers for transmittal to kitchen staff.
• Serve food and beverages to patrons, and prepare or serve speciality dishes at tables as required.
• Present menus to customers and answer questions about menu items, making recommendations upon request.
• Clean tables and counters after patrons have finished dining and take them to the kitchen for cleaning.
• Answer phones to take reservations or to-go orders and by greeting, seating and thanking customers.
• Welcoming and greeting customers to the store.
• Involving in the company's cash flow.
• Ascertain the customer needs and wants.
• Help customer by recommending, selecting and finding the right product within the store for the customer.
• Maintain clean and tidy work environment.
• Consistently deliver the right quality products to customers.
• Consistently deliver a safe working environment by completing safe and legal audit routines.
• Meeting daily production targets.
• Provide information regarding warranties, product care and maintenance for any of the products and service the store offers.
• Maintain knowledge of any changes in pricing of goods or services.
• comprehensively answer customer queries regarding the store, its product or services.
• Ensuring product knowledge
• Welcoming and greeting customers.
• Prepare package for payment by reviewing all invoices from various service contracts, local vendors and debtors.
• Organize flow the document through commitment, obligation and payment phases to avoid unauthorized commitment issues.
• Prepare payment package involving multiple appropriations for goods and services such as utilities, supply, representing and cash collection voucher.
• Create follow up reports and log in sheet for all payment vouchers by contract or invoice number, amount and line of accounting and answer queries related to paid or unpaid vouchers for every month.
• Managing the affairs of the workers in the firm.
• Taking stocks of goods received and issued out of the firm.
• Providing daily, weekly and monthly reports to the firm.
• Help customer by recommending, selecting and finding the right product within the firm for the customer.
• Providing customer service support to clients.
• Smiling and greeting customers.
• Activation of value added services (VAS) to customers.
• Creating and managing customers’ mobile money accounts.
• Answering inbound calls and making outbound calls to assist customers who have specific inquiries.
• Building customers interest in the products and services offered by the company.
• Updating both existing and prospect customers databases with changes and status.
• Other assigned tasks by the manager.
Handle incoming passengers calls and arranged flights and confirmed flights information.
Became proficient in domestic as well as international flights
Responsible for entering all activity into a log that was turned to management at the end of each work shift.
Made outbound calls to offer specials to regular guests.
Assisted in developing ideas for holiday promotions to increase reservation.