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Veronica Torres, Lead Associate

Veronica Torres

Lead Associate

Teletech

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Etudes secondaires ou équivalent, Bachelor of Secondary Education
Expérience
6 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 11 Mois

Lead Associate à Teletech
  • Philippines - Quezon City
  • septembre 2018 à décembre 2023
Customer Service Representative à The Results Companies
  • Philippines - Pasig City
  • novembre 2016 à mai 2018

Handled more than 50 calls a day in resolving the customer's concern relating to billing issues, troubleshooting and retention.

Éducation

Etudes secondaires ou équivalent, Bachelor of Secondary Education
  • à The National Teachers College
  • mars 2016

I have completed the second year of my Bachelor of Secondary Education majoring in English at The National Teachers College.

Specialties & Skills

Proactivity
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Leadership
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Adaptability
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Organizational Skills
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Customer Service
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Computer Literate
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Multi-tasking
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Customer Service
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Adaptability
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Good communication
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Proactive approach
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Langues

Anglais
Expert

Loisirs

  • Watching Documentaries
    One of the lead associate who act as a team leader for several times. Received monthly award as the top and most improved coach/support. Recognize as Performance Awardee on 21st of October 2023.