Veronique Bacaud, Project Manager

Veronique Bacaud

Project Manager

Y&S Consulting

Location
Qatar - Doha
Education
Diploma, Human Resources
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Project Manager at Y&S Consulting
  • Qatar - Doha
  • November 2017 to August 2018

Full coordination of a project to help a company diversify, expand and boost its sales.
This included looking for a new shop, designing and setting a new kitchen, hiring Pastry chefs, revamping the company's image, increasing brand awareness through the social media and boosting the sales.

Head of HR Services at North Oil Company
  • Qatar - Doha
  • October 2016 to July 2017

Qatar Petroleum and Total created a joint venture in July 2016 to take over the operations and development of the Al Shaheen oil field on July 14th, 2017. As part of the HR team who was in charge of creating the HR Department, I :
- Created an HR Services department for the creation of a new joint venture (70% QP, 30% Total).
- Participated in the process of offering to all (over 700) employees of Maersk Oil Qatar a job to join NOC and thus on boarded 680 NOC new
employees between March and July 2017 including HR induction, immigration, administrative and payroll processes.
- Managed a team of 5 HR Services Administrators and 1 Government Relations Officer.
- Supervised the implementation, the setting up of the parameters and the testing phase of the HRIS payroll module. Oversaw the creation of
the administration and payroll files of all employees and managed their monthly payroll.
- Wrote administration processes and procedures (Employee Handbook, business trips policy and procedure, leave requests procedure, etc.).
- Trained the Administrators on the payroll software and processes and on all administrative processes and procedures. Supervised the follow
up of all requests to provide high quality service to all employees (medical, accidents and life insurances, employment certificates, timesheets,
loans requests, etc.).

Enhanced competencies: Management of a team and creation of a HR Services department for a company.

Payroll & Administration Officer at Total
  • France
  • October 2013 to August 2016

- Managed salaries, allowances, taxes, medical insurance, leave balance, final settlements, and related requests such as benefits, sabbaticals,
retirements, resignations, and other administrative tasks for over 250 employees.

Enhanced competencies: payroll processes, French tax law, employee relations management and PH7 software.

Communications & Events Officer at Total
  • Qatar - Doha
  • September 2012 to September 2013

- 4 external events per year with a total budget of USD 650, 000.
Coordinated the booths designs, their construction and operation, including communication material and recruitment of booth staff; overviewed the budget for each event.
Ran the tender process for a single contract to supply all the booths over 2 years.
- 6 internal events per year gathering 250 employees each.
Entirely organized the events: theme, invitations, decorations, contracted artists for the shows, food providers, budget, etc.

Enhanced competencies: project management from initial scope definition to opening of the event, project planning and budget management, providers selection and management.

Recruitment, Training & Career Development Assistant at Total
  • Qatar - Doha
  • September 2009 to September 2012

Career Development & Training
- Coordinated moves of employees - within Total E&P Qatar and to other Total entities worldwide upon their position change (about 10 moves per year).
- Organised trainings for Total staff (over 30 sessions per year).
- Prepared job evaluations committees: update of job descriptions of all the permanent positions in the company and approval by concerned parties.

Recruitment
- Conducted CV sourcing, recruitment interviews, selection of candidates (for permanent staff and trainees), salary evaluations, contracts redaction and new recruit integration follow-up (10 hires per year).
- Created communication materials, organised and manned Total participation at all Career Fairs in Doha.

Internal communications
- Coordinated internal events (6 events per year).

Enhanced competencies: knowledge of the Middle Eastern culture. Professional experience on all HR areas related to recruitment, career development, job evaluation and training processes.

International Trainees Coordinator at Total
  • France
  • June 2008 to September 2009

International Trainees are employees from Total affiliates who move to France for a long training assignment such as On the Job Trainings or specialised Masters.

- Prepared the trainees arrival (immigration, accommodation, work contract, budget estimation, etc.).
- Managed the logistics, administrative formalities and issues during trainee’s stay (trainings, cultural integration, budget, etc.).
- Managed the demobilisation following the completion of their training, budget closure. Approximately 50 trainees per year.

Enhanced competencies: immigration and management of expatriates. Creation and management of budgets for each expatriate in relationship with affiliates.

Project Assistant at Total
  • France
  • January 2005 to June 2008

- Administrative assistance to the South Pars Phase 11 project (40 people).
- Logistics and administrative coordination for mobilisation stay and demobilisation of employees (from Total partner companies on the project)
and their family: immigration, accommodation, work and cultural integration, schools, relocation, etc. 10 people.

Enhanced competencies: Knowledge of the Iranian culture, knowledge of the French governmental immigration processes.

Distribution Administrator at BHP Billiton
  • Australia
  • August 2002 to December 2004

The Hague, Netherlands
Managed the distribution process for 50 customers/accounts in Europe: material receipt, stock management, deliveries schedule and coordination,
invoicing and payment collection.
Enhanced competencies: Extensive knowledge of SAP logistical features, including maintenance of the master data; customer
account management, customer relationship management.

Executive Assistant
  • United Arab Emirates
  • March 2000 to July 2002

Education

Diploma, Human Resources
  • at College of North Atlantic
  • June 2013

Professional Human Resources Certificate - 2013

Higher diploma, Administration
  • at Ecole National de Commerces
  • June 1998

Specialties & Skills

FEATURES
ACCOUNT MANAGEMENT
ACCOUNTANCY
ADMINISTRATION
INVOICING
LOGISTICS
PAYROLL PROCESSING
PROCESS ENGINEERING
HUMAN RESOURCES
MANAGEMENT
BUDGET MANAGEMENT
PROJECT MANAGEMENT
EVENTS MANAGEMENT

Languages

English
Expert
French
Expert
Spanish
Expert