Victor Muema

- Provide a comprehensive secretarial and administration service to the Chief Executive
across the range of his work.
- Develop, maintain and review administration systems to achieve maximum efficiency.
- Maintain and organise the Chief Executive’s diary, filing system and all other relevant
areas as necessary.
- Support the Chief Executive in his projects, proposals, bids, etc. through research,
consultation, team-management
- Draft speeches, articles, briefings, and project proposals as requested by the CEO
- Professionally represent the organisation at sector networking events
- Facilitate meetings, schedule debriefing meetings so that follow up action can be
implemented & co-ordinate staff/Board residentials and meetings
- To respond to emails and other stakeholder queries in a timely and professional manner,
both orally and in writing.
- Deputising for the CEO, making decisions and delegating work to others in his absence.
- To maintain the complaints file and ensure all complaints are responded to within target
timescales. To ensure the effective management and update of all relevant databases.
- To liaise positively and professionally with colleagues and visitors;
- Commit to working proactively to support both the team and project output;
- To be amiable, professional and approachable at all times.

- Network and bandwidth management through Mikrotik.
- Installation of hardware and software to all clients
- Enforce all IT policies and procedures to ensure that only legal and licensed hardware
and software are purchased.
- Install, Manage and monitor server systems and the Active Directory for all our
clients.
- LAN & WAN network installation management.
- CCTV installations, monitoring and control.
- Invoicing & making of all company bills.
- Liaise with the sales team to boost sales by frequently updating company’s website
and other social sites with updates on existing and new products.
- Frequent service to all workstations for all staff members to execute their services
efficiently.
- Builds and maintains vendor relationships and manages the purchase of
hardware and software products.
- Handling of Petty cash

Perform day-to-day administrative activities, maintaining information files and
paperwork processing and relaying the processed information to the regional
director/country manager.
- Work hand in hand with all departments to ensure smooth running of operations by
making sure that all work stations are upto the task.
- Organise and prepare for conference calls/videos.
- Organise for remote IT support through remote connections if need be.
- Prepare and review operational reports and schedules to ensure accuracy and
efficiency
- To Coordinate and schedule the work and activities of others and creating a
cohesive work team.
- Oversee and coordinate Camp support services, facilities maintenance and to ensure
that facilities meet environmental, health, safety and security standards
- Plan, direct and coordinate support services of the camp
- Ensure that all support services are properly coordinated and synchronized to
facilitate smooth and efficient operations of the Camp.
- Manage communication, reception and facility utilization
- Negotiating with others and resolving conflicts by handling complaints, settling
disputes and grievances.
- Account for all services provided to clients including meals and other chargeable services.
- Monitor the camp to ensure that it remains safe, secure and well maintained.
- Provide communication between supervisors, co-workers and subordinates.
- Handling of all HR issues at the camp level.
- Establishing and maintaining interpersonal relationships by developing
constructive and cooperative working relationships with others- To process, verify, analyze, update, categorize and distribute relevantinformation and knowledge to management and staff.
- Handling and management of petty cash.

- Establish computer systems that accommodate all fields of work from the clientele
to all staff for perfect well-timed service delivery.
- Ensure that all work stations have a centralized data storage point to capture and
secure data for easy retrieval in case of accident.
- Liaise with the sales team to boost sales by frequently updating company’s website
and other social sites with updates on existing and new products.
- Frequent service to all workstations for all staff members to execute their services
efficiently.
- Builds and maintains vendor relationships and manages the purchase of
hardware and software products.
- Installation, configuration and maintenance of LAN/WAN systems.

- Process information and relaying it to the country & regional director.
- Work closely with all site offices to ensure smooth running and data processing.
- Network management (LAN/WAN) for the depot and other sites (Petrol Stations).
- Data management and frequent backing up.
- Submission of daily loadings and monthly report for the terminal both for Automotive
Gas Oil (AGO) and Low Sulphur Fuel Oil (LSFO) to the Terminal Manager.
- Ensures copiers, printers and Pc’s are maintained and in good working condition
- Liaised with the customs officer in product clearing and allocation of customs seals.
- Organized and was in-charge of all seals allocation.
- Ascertaining LSFO ROB from IBER before the loading of trucks
- Any other job as assigned by the Terminal Manager and the IT manager

diary and daily activities, coordinating the training requirements of company staff, in charge of all
Executive Director’s office computer systems and Technical support, software & hardware
installation and trainings, outlook emails configuration, compiling reports on staff salary reviews,
rotational, annual leaves and absence leave. My key achievements include being publicly
commended for making the process of assembling relevant information, reports and statistics much