Vickson Menezes

• Plan, direct and manage company catering activities in line with assigned contracts terms & conditions and related specifications.
• Develop and monitor service delivery plan in conjunction with scope of work, other contractual obligations and ensure provision of quality services and trouble-free operations.
• Ensure contractual performance in accordance with forecast budget and compliance with KPI & SLA.
• Direct Catering Manager’s/Chef, s, Supervisors Laundry & Housekeeping Department for daily execution of works, monitor performance and develop control measures and procedures that ensure meeting company forecast targets and objectives.
• Approve and ensure that daily, weekly and monthly menus are in line with contract agreed specifications/standards and meeting with client expectations.
• Maintain close & positive liaison with client’s representatives and ensure that services being provided are meeting with resident’s satisfaction.
• Coordinate with Central Store and Supply Chain Division for required material specifications and regular delivery to sites.
• Responsible for Profit & Loss of assigned Catering Operations within Iraq, keeping financial and administrative records. Catering staff control & Operational cost control to achieve the best productivity and maintaining high standards services for client’s satisfaction.
• Work closely with HR with regard to staff requirement, qualifications, and mandatory employment of national & International employee force and ensure that adequate trainings are provided as required.
• Make regular visits to DEFAC, s, evaluate performance and take corrective actions as required.
• Ensure that all works are carried out in full compliance with company HSE Plan, Hygiene policies and other International Standards applicable to the industry.
• All other duties assigned by CEO. Reporting to CEO

• Fully responsible to operate, supervise and manage approximately 10- 15 different Units employing more than 500 Multi-national employees.
• Leading the development of strong, valuable client partnerships and ensuring long term relationships are established and maintained for account retention, future sales and the best interest of the organization.
• Leading a team of Operations Coordinators, and Sites Supervisors, Camp Managers to ensure existing resources and opportunities are maximized to the dual benefit of the Clients and the Company.
• Optimizing business processes and enhancing efficiencies by effectively managing people and resources.
• Developing and introducing mechanisms for identifying and securing business growth opportunities.
• Increasing the company sales as per targets set by the Country Manager.
• Developing, maintaining and building upon positive client relationships.

•Develops effective and attainable work programs.
•Coordinates fleet and facility maintenance programs.
•Manages and directs the operations of supervisors and their assigned workers.
•Supervises Camp operations include a variety of scheduled equipment set-up activities, preventive and routine maintenance activities.
•Manages and directs work programs for the maintenance of Camp Facility, plumbing systems, electrical systems, Fire alarm systems, landscaping and parking areas.
•Manages equipment maintenance requests, Identifies and pursues opportunities to optimize effectiveness.
•Is responsible for the work identification and management.
•Develops and administers camp facility management reporting systems.
•Managing and leading change to ensure minimum disruption to core activities;
•Directing and planning essential central services such as Camp, security, transportation, maintenance, waste disposal, recycling & sub-contractor catering, cleaning services
•Ensuring the camp & kitchen facility meets health and safety requirements;
•Planning best allocation and utilization of space and resources for expanding camp or re-organizing current premises;
•Checking that agreed work by staff or sub-contractors has been completed satisfactorily and following up on any deficiencies;
•Coordinating and leading one or more teams to cover various areas of responsibility;
•Using performance management techniques to monitor and demonstrate achievement of agreed service levels from the sub-contractor and to lead on improvement;
•Responding appropriately to emergencies or urgent issues as they arise.
•Prepares and presents information concerning operational effectiveness and service levels to the Project Manager & Finance Manager

Legal Documentation & Knowledge of Land Acquisition.
Arranging all kinds of Legal Documents for proactive Purchase of land by circumventing possible legal problems that may arise. Provide legal support in drafting, vetting & inspecting the legal documents viz. agreements, contracts, deeds, MOU, pleadings, affidavits, undertakings, argument notes, etc. & to ensure that the associated risks are minimized.
Arranging for vetting, review in approval and interpretation of various types of documents including land acquisition, sale, leasing, licensing, commercial agreements, contracts, etc.
Stabilizing company’s legal protection through legal vetting of diverse contracts and agreements.
In-House Documentation for sale, purchase, understandings leasing of developed products.
Handling legal & revenue matters relating to agriculture & commercial land
Evaluation of Revenue Record and conducting a thorough due diligence for all deals and transactions, Legal Audit of Search Report by Advocates
Analyzing revenue record from all possible angles and suggesting remedial steps so as to perfect the title before buying the land Interface with advocates and solicitors on behalf of clients to handle litigation, obtain legal advice and legal services. Additional Responsibility as and when assign by the owner.

• Responsible and accountable for Camps, Catering operations, and facilities Management for 8000 multinational work force in 4 Camps & 1 Central Kitchen in VBC. Mobilize & Demobilize Camp facilities in all over Iraq projects.
• Responsible to co-ordinate and manage the day-to-day activities at all sites and will carry out regular inspections of all Catering & Camp facilities.
• Responsible for planning, organizing, mobilization, implementing the Company procedures, managing and overseeing the activities of the whole Camps & Catering sector.
• Responsible to achieve and maintain high standards of Cleaning hygiene & operational performance, cost controlling activity and monthly stock closings for every unit.
• Responsible for the training, development and management of the unit’s staffs.
• Responsible to deal with camp issues, personal issues of the work force & other issues for the US Government contractor & Military.
• Supervising the staff to ensure acceptable performance of assigned job duties. Lead the O & M department of Camps, Kitchen, and DFAC & Transportation.
• Developing and administering the policies of the facility and Preparing, maintaining, and submitting daily, weekly, monthly inspection reports and records as required by the director & US Government contractor.
• Ensuring that all training required for Supervisors, Admin staff and skilled & unskilled employees in accordance with Military, US Government contractor & safety rules.
• Handling 175 Operation staff in Baghdad VBC Camp & Catering Operations.
• Daily, weekly reporting to Project Manager & Monthly reporting to Regional Manager.

• Oversee catering & facility operations supervisors in assigned markets ensuring positive catering experiences for Clients
• Recruit, and provide training to new hired candidates.
• Responsible for the training, development and management of the all unit’s staffs
• Responsible to co-ordinate and manage the day-to-day activities at all sites and will carry out regular inspections of all Catering & Camp facilities.
• Identify problem areas with existing Catering Operations, Supervisors and develop accordingly.
• Coordinating with unit camp boss & supervisors for smooth & effective functioning of Catering units & Camp Facilities. Organizing, leading and motivating the catering team. Ensuring health and safety regulations are strictly flowed. Identifying needs for improve the service in all units mostly in oil field camps.Putting together a development plan to improve quality & services.
• Responsible for Profit & Loss keeping financial and administrative records. Catering staff control & cost control to achieve the best productivity and maintaining high standards services for client’s satisfaction.
• Establish processes and procedures to ensure the successful execution of Catering
• Responsible to achieve and maintain high standards of Cleaning hygiene & operational performance, cost controlling activity and monthly stock closings for every unit
• Participate regularly on scheduled conference calls with field operations and catering account consultants as the subject matter expert. Make recommendations to improve catering results
• Responsible for the Maintenance of Camp facilities & catering units.
• Working as part of a highly professional team in a supportive environment
• Assist and troubleshooting on operations and in others areas of this large and diverse contract
• Handling 240 staffs in Libyan Catering operations.
• Reporting to MD.

• Responsible for overall Coordination and arranging transportation and supply schedule for all Camps. Catering, Restaurant & Manpower supply operations. Local cash purchases and supply
• Responsible for arranging all kind of suppliers. Rate negotiations for long term supplies of all kind of food items and row materials.
• Responsible for coordinating with Operation Manager & concerned personnel for smooth & effective functioning of all Operation's. Catering staff control & cost control to achieve the best productivity and maintaining high standards services for our client’s satisfaction.
• Responsible to achieve and maintain high standards of Cleaning hygiene & operational performance. Coordinating with company employees in all units/operations and maintaining good working relation with every employee, attending to their needs & grievances.
• Assisting Operation Managers to mobilization of Camps, Catering units, Food outlets & Restaurants.
• Coordination for Man Power Supply Projects. Receiving new arrival staffs on arrival, briefing, explaining the policy & procedures & giving orientation training for staff arriving for Manpower supply project.
• Arranging accommodation for new staffs and schedule work site. Visit work site and discuss and solve clients and staffs problems.
• Submission of Time sheet to accounts department for billing purpose. Responsible for manpower staffs visa and resident permit. Updating the management & Managing Director on all day to day activate
• Handling 300 manpower Supply staff & 450 Catering Staff.
• All other duties assigned by GM/MD. Reporting to MD