HR Assistant
Salam
Total des années d'expérience :20 years, 7 Mois
Responsible for all employee related concerns such as employee requests, documentation and grievances.
Manages Staff Recruitment. Coordinates w/ external agencies (either direct) regarding hiring of new staff.
Prepare pre-employment documents of newly hired staff: (Job offer letters, Employee files (CV, passport copy, employee details, photos) and forward to PRO for visa processing.
Arrange staff for visa medical and food handlers medical.
Ensures that employee documents are kept and in order with coordination from PRO.
Receives all incoming employee files and forward to PRO.
Update the following: Staff Master list, Leave, medical and contracts of staff
Monitors employee grievances. Issue all correspondences and memos concerning employee conduct and discipline (warning letters, caution letters, suspension letters and termination letters).
Process employee requests. Checks completeness and validity of various employees’ request forms. (Leave application, Salary and Service Certificate, Exit Clearance - Termination & Resignation, Passport Release)
Arrange new staff arrivals. Book their ticket and endorses them to company provided accommodation and Site Manager/s when arrived.
Arrange flight of staff who plans for leave and who were terminated.
Take charge of all concerns of staff in the company provided accommodation. Request facilities needed and relays employees’ problems at the accommodation to the Management.
Issue and disseminate all documents pertaining to staff such as Contracts, Labor Cards and Daman Insurance cards.
Book travel tickets for passengers to their respective destination.
Coordinate with travel agencies and airlines in booking travel ticket for customer.
Entertain the client to provide high level of services.
Answer customer inquiries on booking of travel tickets and accommodation/hotels.
Issuing ticket to the client.
Discuss, explain the present promotion to the client.
Attending inquiries through phone and walk-in clients.
Accept cash and issuing receipt.
Answering phone calls & entertaining walk in clients and visitors
Set up and coordinate meetings and conferences
Create and maintain filing of all office records
Handling the facsimiles and scanning of documents for emails.
Receiving cash and cheque payments and issuing corresponding receipts
Handles daily calendar schedule & planning of schedules appointment meetings for management
Receives, logs in and disseminate incoming documents and ensures proper circulations to other departments
Assist other administrative staff in filing, xeroxing, typing and other tasks as necessary.
Reports directly to the Personnel Manager on the day-to-day operation of the business.
Accept incoming and outgoing cargo, prepare cargo manifest and coordinate with international courier agents for cargo handling and booking.
Coordinate with customers/clients on daily basis, complains, pick-up arrangements and other customers needs.
Prepare invoices, daily and monthly reports and provides all other clerical duties deem required in the accounting division.
Posting of invoices to general ledger account, end of monthly summary of all expenses incurred during the month.
Coordinating with shipping agency for the disbursement of cargoes collection and invoices.
Provide all kinds of Secretarial duties such as handling the telephone switchboard, receives/direct visitors, receive and dispenses information personally or by telephone.
Receiving and processing incoming mail, including sorting, date stamping. Sending and receiving faxes and emails.
Handling petty cash funds, expenses, invoices, checks, receipts and vouchers.
Following up utility bills and credit cards payments.
Receiving and dispatching courier consignments.
Prepares official correspondences and facsimile messages.
Maintain files and correspondence in accordance with established company procedure.
Coordinate travel arrangements.
Provides assistance to the staff in the preparation and compilation of Visa documents.
Handles all daily incoming and outgoing inquiries.
Performs other tasks that the manager may require.
Assisting and helping the visitors and customers feel relax and welcome to the country, to the airport and to the shop.
Approaching to the customers pleasantly, promptly and with sincere interest in their need.
Selling the advantage of Freeport shopping at Duty Free.
Use cash register to transact different kinds of monetary given by the customers.
Assist the accounts staff during the inventory.
Offer kind words and helping hand even to some other areas.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Can handle pressure responsibilities.
Resolve problems or discrepancies concerning customers' accounts.
Coordinates with other nationalities with regards to business matters.
Responsible for typing, updating office procedures and work instruction for newly clients.
Preparing documentation packages for the customer includes binding, filing and other usual work.
Normal secretarial/office routine duties.
Assisting clients to safety deposit box
Local / Regional Clearing of Cheques (ECS Operation)
Bank Statement Custodian
Posting Media Verification (SA / CA / FCY)
Facilitates effective filing system to assure swift retrieval of documents for future reference.
Processor of promissory note and disclosure.
Inputting of customers records and daily transactions.
Process and maintain records of customer loans.
courses: Authenticated documents ready for UAE Labor processing).