Vidhan Kumar

Support Datacenter/Collaboration and PLM Tools Team which includes end to end service like OS, Provisioning, Citrix XenApp/Xen Desktop, Virtual Infrastructure (VMware and Xen), Cloud (Azure), Backup (TSM and Commvault), Storage (IBM Storwize, NetApp and HP Primera), MFT & TRAVIC Link (Managed file transfer), MSSQL (DB Administration), File & Print service, Cluster, DFSR, Active Directory, DNS, DHCP, WSUS, Barramundi, end to end Monitoring, Exchange, Skype Online, MDM, SharePoint, Jira, Confluence, Bitbucket and Windchill support and management

Placed at client side
Profile
•Directed administrative support for System (Windows) & System Services (AD/Exchange) and Database (MS SQL Server) as well as deployed patches/updates to maintained systems.
•Finalized the security requirements to implement Antivirus Infrastructure/Solutions, while conducted regular audit of same to identify security risks.
•Engaged in multiple tasks as deployment/support of Server hardware/Windows OS, user administration (accounts/mail boxes/permission), assist PMO in Infrastructure projects, etc.
•Windows and Veritas cluster daily operation support.
•Active Directory DNS, DHCP, DFS administration.
•File & Print server administration.
•VMWARE Infrastructure daily operation/administration and patch management.
•ESXi Installation and configuration.
•SCCM server administration for patch/software deployment.
•SCOM Tool for monitoring/alert management.
•Server health management through HIP SIM
•Remote management of servers through HP ILO and iDRAC.
•Vendor management for faulty part replacement
•PSP/firmware/ and drivers upgrade based on monitoring alert.
•Participation in failover activity between active and disaster recovery site datacenter.
•Ticketing tool remedy 7.5
Project
•Server refresh Project - Dismantle activity of old hardware.
•P2V/V2V - Actively participated in this project and got awarded by management

Project - AMEX (American express global support) Placed at client site
Profile
•Datacenter management which includes (Rack, Hardware and cable management)
•OS support and administration of 6000 windows servers.
•VMware infrastructure management
•User account management and administration.
•Print, File, Backup, Antivirus server management and administration
•Windows cluster server administration
•DFS administration
•Deployment Tool HP (ALTIRIS) administration.
•Patch management.
•Smash order management (Activate/Retire) servers.
•Hardware selection task which includes specification based on customer requirement.

Engineer Windows Administration

Project - TDC (Denmark)
Profile
•Provides remote support to TDC (Tele Denmark Communication)
•Maintains 1500 windows servers including Winnt 4.0, windows2000 and windows2003 servers.
•Support windows cluster environment
•Support/Administrate SQL Server
•Group policies, user rights management and administration.
•Trend Micro’s office scan server as Antivirus software for servers management.
•Rapid Deployment for provisioning of servers.
•Remote management of servers through vCenter 2.0 and HP ILO
•Patch management of servers through SMS.
•vCenter management and administration.
•Active/Retire server activity.
•Incident management tool HP Peregrine

Project - Internal Support
Profile

•Datacenter support (RACK and server mounting) Cable and MDF management.
•Co-ordination with ISP vendor for Link termination and maintenance.
•Catalyst (Cisco2950) and Non- Catalyst (D-Link) switches installation and configuration.
•Cisco Router 3640 and AS5300 installation and configuration for Network and voice traffic.
•Installation and configuration of Wi-Fi solution.
•Audio codes (Analog/Digital) administration.
•Dialer (Cube and Asterisk) management and administration for calls and leads.
•Exchange 2003 support and administration
•SQL server 2003 administration.
•Windows server installation and OS support.
•Active Directory, DNS, DHCP support and administration
•NAS (Buffallow) and IBM Storwize - storage administration.
•Vendor management and co-ordination.
Project
Built 110 seats ready for call center (Facility, Cabling, Dialer, Router and Servers) installation and configuration which also includes vendor co-ordination and support management

Project - Internal Support
Profile
•Windows Servers 2000 and Book Pc’s OS support.
•MDF and ePABX management and administration
•HUB, Switch and cable management.
•Internal software administration.
•Vendor management for faulty hardware.
•Datacenter Rack management which includes mounting of hardware and installation.
•Lead management through dialer for outbound calls.