Customer Service Agent - Passenger Service Agent
(a ground handling company)
Total des années d'expérience :8 years, 2 Mois
passenger service is under the customer service management.
- greeting guests and checking passenger documentation/profiling the guests upon check in
-To check passengers in using a computer based system, issuing boarding cards and baggage labels.
-assisting passengers in the boarding gate
-charging passenger in their excess baggage or upselling
-applying airline and airport safety and security regulation\
-assisting passengers with their experience in the airport through out their journey .
Also a former intern of this company for 2 months under Accounting department
i am an intern for 3 months in this company under with the different departments. Food and beverages, front office and accounting department.