Security Operations Specialist
IT Security & Forensics firm
Total years of experience :12 years, 1 Months
•Supports operations, including setting and maintaining criteria, incident assessment, training, validation, and escalation.
•Identifies critical interest areas and develops strategies for improvement.
•Maintains project integrity by performing quality assurance functions.
•Researches, evaluates, and applies industry emergency management standards to support strategic initiatives and project work.
•Work with our partner teams to identify and develop sophisticated playbooks and new integrations with a wide range of security technologies and services for Cloud Security.
•Provides intelligence, resource, and tactical recommendations to leadership during crisis situations.
•Work closely with relevant teams to ensure the highest possible level of service is provided within security compliance, incident response and remediation.
•Conducted thorough risk assessment of all IT and non-IT assets that identified gaps and areas for improvement.
•Security Operations & Management including monitoring, reviewing and analysis of logs/events from firewalls, Intrusive Prevention Systems (IPS), Web Application Firewall (WAF), Access Control Systems (ACS), server operating system security logs, end point controls and application logs using QRadar SIEM.
•ATM Security - reviewing and investigating of anti-skimming, card trap and other security offenses.
•Monitoring emails and keeping the client information secure via Triton management server.
•Devised and delivered an Information Security Awareness program to all the staff members in the bank.
•Provided guidance on developing, implementing and effectively managing security processes and programs (BCP, Incident Response Planning, Risk Management, Vulnerability Management, and Privacy).
•Worked with product and engineering groups to architect, deploy, test and implement a variety of Citrix solutions for internal consumption.
•Automated 80% of end of day operations, reducing human intervention.
•Developed and conducted training for Al Masraf call center agents for ATM operational support before the project rollout.
•Managed tracking of 60+ test scenarios and 400+ test cases and reported weekly burn down status of completed vs remaining test scenarios to ensure the testing team and external trading partners were completing tasks by planned dates.
•Assisted audit exercises and implemented activities to improve the overall release management processes.
•Integrated IT equipments for Aircel's new Mobile Switching Center in Kerala, India.
•Migrated 200+ domain users/PCs. Established Web/FTP/DHCP server.
•Monitoring the network traffic through Inter-mapper, PRTG and Wire Shark.
•Identifying and resolving issues in network with the help of available tools.
•Coordinate with various technical resources for problem escalation, resolution, and documentation.