Vijayakumar مانيل

In-depth knowledge in various facets of procuring materials from Local and International markets

Proactively and efficiently monitoring customers budget while handling a myriad of large procurement's on their behalf

Ensuring that all purchase operations were performed in accordance with company policies and procedures.

Expertise in developing local vendors, reducing the cost of procurement of material.

Vetted and qualified vendors and suppliers; negotiated preferred relationship agreements

Make sure that the delivered products are according to the purchase agreement.

Following-up on delivery schedules, payment delays, and invoice queries.

Responsible for Order Placement, Supply / Demand Alignment, Material Replenishment and Supplier Performance.
Continuously monitoring, evaluating and improving supplier performance.
Sourcing to the most affordable suppliers to the company’s benefit.
Reviewing tenders and bids.
Controlling the purchasing budget.
Monitoring delivery times to ensure they are on time.
Ensuring the adequate supply of all required materials.
Delivering cost savings for the company.
Helping to source alternative items for customers.
Developing sourcing strategies.
Regularly contacting suppliers to renegotiate prices.
Resolving disputes and claims with suppliers.
Keeping all supplier programs current and accurate.
Delegating projects and tasks to junior staff.
Promoting best practice across the company.
Working to create and promote a safe working environment.

• Liaise and build relationships with a range of stakeholders, e.g. customers, suppliers, colleagues.
• Develop advertising opportunities
• Maintain and build contacts with the media.
• Manage the production of marketing materials, including leaflets, posters and flyers - this involves writing and proofreading copy, and liaising with designers and printers.
• Arrange for the effective distribution of marketing materials.
• Maintain and update mailing databases.
• Organize and attend events and exhibitions.
• Carry out market research and customer surveys to assess demand, brand positioning and awareness.
• Evaluate marketing campaigns.
• Monitor competitor activity.
• Analyze pricing positions.
• Contribute to long-term marketing plans and strategies.
• Manage budgets.
• Support the marketing manager, and other colleagues.

• Performed credit analysis and reviews, monitored credit performance of existing customers and improved collections
• Identified past dues and highlighted inconsistencies in payments, to the management
• Oversee compliance with company credit policy. Worked closely with the Sales team to monitor compliance with this policy
• Ensured completion of all activities involved in the dispatch of invoices on daily basis
• Preparing bank deposit slips and sending checks to banks
• Collecting cash and cheques from salesmen and deposit in bank
• Play an active role within the organization to ensure improving cash flow and meet receivable targets
• Managed monthly payroll functions for 75 employees
• Developed an effective collection processes through coordinating with related department
• Researched and resolved accounts receivable issues with customers
• Following up for payments and ensuring timely cash collection from all customers while maintaining the already existing good relationships with the customers
• Adept in using QuickBooks
• Ensuring timely resolution of queries, disputes, missed invoices, accounting errors and adjustments
• Custodian of all customers’ postdated cheques
• Authorize sales order after reviewing customer’s history record
• Verify references for new customers
• Notifying GM about any bounced cheques. Simultaneously informing the concerned sales person to take action accordingly
• Scheduled client appointments and maintained up-to-date confidential client files
• Working in a group to resolve practical issues and common problems
• Communicating frequently with colleagues to offer and obtain information

Spearheading various activities in Rainbow Printing Inds (A full service Offset Printing Co. dealing with Capital Equipment for Printing, Binding & finishing of Printed Items).

Joined as a Customer Service Executive in the Stationary Div., responsible for Daily handling of Clients, seeking new Clients & following up on existing Customers for six months
Provided service to the key clients on Printing requirements, seeking Orders, preparing Quotations & Price Negotiations & Job planning for Modes & Methods of execution
Handled responsibility for working on the Internal Sales, Customer Recall & Client Service Standards
Responsible for the supervision of a staff of 6 people within the Customer Service Department
Managed the needs/requirements of high revenue commercial accounts through extensive follow up procedures
Successful account retention record of 98%. Generated repeat business through successful client follow-up
Involved in Strategic & Market Planning, identifying new Clients for Market Expansion & Business Development
Rose to be an Asst. Executive Officer & involved in Budgeting, Cost Control, Key Account Management & Retention, Contract & Price Negotiations, Presentations &Training, Staff Development & Motivation
Taught employees new & more efficient ways to perform their jobs
Evaluated processes to improve employee morale & increased productivity & service quality in a multicultural work environment
Analyzed & resolved personnel grievances
Assisted managers with hiring procedures, screening of candidates & coordinating interviews
Provided vital assistance in the staff communication enhancement curriculums
Researched & evaluated management practices, training & development programs, leadership principles & employee relations in human resources department
Initiated individual counseling as well as group counseling for developing positive approaches & behaviors suitable for the job potentialities

Recipient of the Employee of the Month Award

Commenced career in Modi Telecom Ltd. (A leading Telecom Co. in India providing Paging Services throughout the country and also expanding its service to Call Center Management).

Responsibilities:

Involved in handling Paging Calls, resolving Customer Complaints, updating Marketing Products to Customers and conducting general survey.
Handling Inbound and Outbound Calls, training newly recruited Team Members, generating Status Reports, maintaining Personal Records including handling leave of Absence and Attendance Records.