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vijayaragavan c

desk engineer

adecco

Location:
India - Chennai
Education:
Bachelor's degree, engineering
Experience:
12 years, 9 months
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Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  12 Years, 9 Months   

June 2011 To Present

desk engineer

at adecco
Location : India - Chennai
• Trouble Shooting Problems in The Internet Connection, Configuring Modem, Updating Modem Mac id by taking it in remote using ICRM Workflow

• Trouble Shooting Problems in The Internet Connection within Specified Time Limits Based on the Customers its Divided into Platinum, Gold, Sliver

• ICRM Workflow is The 360* View of The Connection
It Used to View The Port Status of The Connection, Password Reset if Access is Blocked, SNR Value, Modem Reconfiguring, Physical Failure like Modem Damaged due lighting, LAN issue
RJ11, RJ45 issue

• Installation of OFC network and Maintenance of Fiber Network,
Splicing of Fibers 48F within Specified Time Limits, E1 Wiring.

• Providing optical handover between BTSOL MUX to ODF BTS

Education

What's your educational background?
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April 2011

Bachelor's degree, engineering

at Syed Ammal engineering college
Location : RAMANATHA PURAM, India
Grade: 72.76 out of 100
•B.E (E.C.E) - (2007-2011) in Syed Ammal engineering college, Ramanathapuram with 72.76%
April 2007

High school or equivalent, BIO-MATHS

at Syed Ammal Higher Secondary School
Location : Ramanathapuram, India
Grade: 62.25 out of 100
•HSC (2006-2007) in Syed Ammal Higher Secondary School, Ramanathapuram with 62.25 %
January 2005

High school or equivalent, MATHS

at Syed Ammal Higher Secondary
Location : Ramnathapuram, India
Grade: 77.2 out of 100
•SSLC (2004-2005) in Syed Ammal Higher Secondary School, Ramnathapuram with 77.2%
• And I had completed CCNA Course with Cisco certification Cisco ID csco12209718 and Passing score of 947

Specialities & Skills

Languages

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English

Expert

Tamil

Beginner

Training and Certifications

CCNA ( Certificate )

Issued in: April 2012 Valid Until: - June 2012
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