Engineer IT
Afcons Construction Mideast LLC
Total des années d'expérience :15 years, 0 Mois
More than 8 Years of work experience in IT infrastructure with CCNA & ITIL v3 Foundation Certification
Exposure to configuring Routers, Switches, Firewall, Wireless Access Point, Proxy, troubleshooting LAN and
WAN, Modems, Installation and integration of networking equipment’s.
Experience Effective IT Infrastructure, connectivity, DIA, VPN, routing, server exposure, CCTV IP Camera, Video
Conference System (VC Camera), Projector, EPABX Servers System, Bio Matrix Attendance system.
Experience of System Support, Application Support, Operating System, Software, Outlook Support.
Experience of dealing with vendors to buy equipment for the infrastructure - analyzing and finalizing the right
equipment as per the requirements & IT Asset Management.
Team player with ability to analyst the problems quickly and implement the solutions.
Strong leadership skills with an ability to keep the team motivated.
IT Coordinator
System & Network Engineering
IT operation & Control
IT Support
• Managing a team of 6 system/ network support trainee.
• Setting up the process for attending to the support request from the users.
• Laying down the network design for the premises and recommending the required equipment.
• Coordinating with vendors for the procurement of goods and internet linkage.
• Ensuring the 24 X 7 connectivity of head office with offsite locations.
• Deploying, maintaining and troubleshooting of networking devices.
• Ensuring proper working of all the equipment.
• Experience in Coordinating with different Service Providers for internet line.
• Producing reports network productivity, plans and issues for higher management.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks servers.
• Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• Providing support, including procedural documentation and relevant reports;
• Supporting the roll-out of new project, infrastructure development & applications;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Configuration, maintenance and trouble shooting of LAN, WAN, modems.
• Configuration and installation of Check Points Gateway, Firewall to define security policies
• Router Configuration using different protocols ( Static, RIP, IGRP, OSPF)
• Experience in Wireless LAN with IEEE 802.11Standards and authentication
• Connecting multiple locations through Wireless Access point using Radmax, Zyxel, Cisco, Linksys, Netgear, Ubnt (Indoor/ Outdoor Wireless AP) or OFC with l2tp tunneling & Rip configurations
• Configuration, Installation & Troubleshoot of Access points, Controller & releated wireless LAN product.
• Network Infrastructure - Internal LAN/Wireless/WAN, Network Security
• New Network infrastructures development with standard cabling and installation of networking equipment's.
• Troubleshooting of Conventional circuit switched EPABX based on PCM-TDM Technology (Analog, digital extension/trunking, ISDN-BRI and PRI, Computer telephony integration-CTI) as well as new packet switched IP Telephony (VoIP)
• Handling EPABX server (Siemens Hi-Path 4000 server, Ericson BP250, CISCO/Tendberg, Avaya G430 Media Gateway), NEC SL1000 for Intercom connection.
• CCTV Camera (Infinova IP Camera) installation, Maintenance and troubleshoot
• Installation & support of Video Conference unit ( Polycom HDX 7000 & Athera X5 with MCU) in IP/ ISDN Network
• Handling Toshiba, Sharp, Infocus, Dell Projector
• System Skill
• Maintenance, Support & Troubleshooting of Laptop, Desktop, Printer, Plotter, Scanner, iPad, Blackbeery, & Smat Phone.
• Getting Desktop/ Laptop Assembled, Disassembled
• Operating systems, Application, Software installation and support
• Windows 2000/ XP / 2003/2008/Win 7/ Win 8, Linux, Unix, Mac & Android Support
• Virtual server configuration, and creating virtual operating system like, As per requirement
a) Ubuntu b) Windows 2003/2008 c) Linux
• Outlook Express / MS Outlook 2007/2010/2013, Window Live Mail Configuration and support
• Desktops and application servers. Implementing security policies
• Remote Support over TeamViewer, Ammyy Admin, Remote Desktop Connection.
• Prioritizing and managing many open cases at one time;
• Setting up new users' accounts and profiles and dealing with password issues;
• Testing and evaluating new technology;
• SAP Skill
• Purchasing of s/w and h/w for all the depts, After approval from management
• Vendor Management
Achievements
• Reduced the system downtime with current employer by 20%, increasing the productivity.
• Reduced the cost of installing new equipments by identifying the effective solutions from right vendors by 10%
B.E (Computer Science & Engg.) RGPV, Bhopal 76.9.% 2009
Diploma in Computer Technology