Administrative Assistant
Linkages for Economic Advancement of the Disadvantaged
Total years of experience :15 years, 1 Months
Responsible for the smooth running of the projects’ activities by ensuring that all the necessary resources are available and establishing and maintaining an accurate record of all effective document control systems.
Duties:
• Constantly update stakeholders on the progress of the program.
• Answer calls and manage the switchboard.
• Manage the reception and attend to stakeholder enquiries.
• Build sustainable relationships with stakeholders.
• Maintain computer databases; cost needs analysis, Purchase orders, Work orders, preventive maintenance schedules, employee and facility records, inventor records and lease records.
• Update records on a daily basis and managing funds for activities.
Responsible for establishing and maintaining an up to date data base of all suppliers and customers. Ensuring that records are up to date and in order such as the inventory and procurement documents.
Duties:
• Managing relations with various customers and attending to their requests in a timely manner
• Interacting with vendors and ensuring that their work meets the standard required by our customers
• Involved in the decision making process for various projects including; creating bid documents and identifying the vendor for a particular job.
• Preparing and submitting weekly funds requests to our South African Finance department.
• Preparing purchase requisitions, receiving invoices and matching them to purchase orders.
• Prepare contracts and verify insurance documentation.
• Compiling and submitting month end reports to regional office.
• Maintain office filing system and ensure proper filling of all documents.
• Maintain finance and Human Resource files for the group.
• Maintain computer databases: Cost Needs Analysis, Purchase Orders, Work Orders, Preventive Maintenance Schedules, Employee & Facility records, Inventory records and Lease records.
Responsible for teaching and helping people to change their lives for the better. Through applying religious principles such as modest dressing, sexual purity and fidelity in marriage, avoid alcohol and tobacco.
Duties:
• Oversaw the missionary work in a specific assigned area
• Contacted various individuals on the street and in their homes and invited them to church; with a daily target of 50 people a day.
• Built a relationship of trust with those whom I taught.
• Shared gospel messages according to individual needs.
• Daily and weekly planned on how to achieve goals that have been set.
• Reviewed and implemented goals set
• Created awareness for the church through various activities
Responsible for new business development aimed at penetrating the market and establishing sustainable relationships in the market
Duties:
• Designed the company’s logo.
• Implemented several product development strategies.
• Trained staff on customer services and care.
• Drafted the yearly marketing plan and implemented it.
• Carried out daily sales call both telephone and face to face.
• Designed and supervised distribution of promotional materials.
• Developed and implemented customer relationship activities.
Maintained an existing customer base and new business development; through weekly staff training on customer care and various marketing techniques.
Duties:
• Managed the brand of the hotel group through for example training employees on customer service.
• Held regular sales meetings with clients to introduce new products and current promotions available.
• Did some extensive research on customers’ needs and ensured that products met their expectations.
• Set Marketing goals and targets implemented them.
• Monitored product performance statistics such as the market share, top suppliers, reduced business, lost business, cancellations and customer feedback.
• Managed promotional events and ensured that sales and promotional activities ran smoothly and achieved expected results.
• Managed sustainable relations with customers by developing a good communication system for both internal and external customers.
• Attended daily management briefing meeting on key operations.
• Attended to customers enquiries on line.
Advanced Computer Course Certificate
Completed 12 different subjects each year and had 1 year Internship at the Bulawayo Rainbow Hotel as a Marketing Management Trainee. The courses included the following; -principles of Marketing -Commercial law -Marketing research -Marketing communications -Consumer behavior -Strategic Marketing management -Retail marketing...etc l successfully completed a project research on the service delivery of the hospitality industry and focused it on the Bulawayo Rainbow Hotel.
Advanced level subjects are the following : Management of Business Geography English Literature
O level: Geography (A) Human & Social Biology (A) Ndebele (A) Food & Nutrition (A) English Language (B) English Literature (B) Principles of Accounts (B) Mathematics (C)