Role: CTI/IVR/Jave Developer, Designation: AM
TATA Communications Ltd.
Total years of experience :11 years, 11 Months
I am working as developer & my designation is AM (Assistant Manager) for CTI development in TATA Communications Ltd, from April 2015 to till date. I am Using JTAPI, CTIOS, Finesse & its Gadgets, CVP, VXML, Salesforce with CTI, SFDC, ICM Script, Core Java, JDBC, Servlet, Jsp, Hibernate, Spring, Web Service (SOAP & REST), XML, Apache Tomcat, Design Pattern (Singleton, Factory & MVC) and MySQL for application development.
I worked as a CTI Developer in Quatrro Global Services from March 2014 to April 2015. I was responsible for Requirement gathering, Designing, Coding & Testing. I used JTAPI, TSAPI (AVAYA), Core Java, JDBC, Servlet, Jsp, Hibernate, Spring, Web Service, XML, Apache Tomcat, Design Pattern (Singleton, Factory, & MVC) and MySQL for application development
I worked as a Sr. Software Developer in PARSEC Telesystems from July 2011 to March 2014 date. I am resposible to designing, Coding & Testing. I used there Core Java, JDBC, Servlet, Jsp, Hibernate, Spring, Web Service, JTAPI (CISCO), Cisco Cius, XML, Apache Tomcat, Design Pattern (Singleton, Factory, & MVC) and MySQL.