Business Analyst, Consultant, Process Improvement
Independent
Total years of experience :11 years, 5 Months
1. Gathered and analyzed business needs, goals, and challenges to design solutions and improve processes. 2. Worked with stakeholders to develop and implement feasible solutions, including business planning, work processes, and market research. 3. Maintained databases and reporting systems to streamline work, track progress, and identify areas and processes that had high to medium potential for improvements. 4. Monitored organizational processes and communicated findings and recommendations to stakeholders and clients. 5. Implemented approved recommendations, and submitted revised methods, processes, and procedures.
Success Story
1. Despite the challenges and setbacks faced, I persevered and achieved my goals of starting my own side hustle through hard work, learning and resilience. I achieved a handful of clients and was committed to continuous learning and improvement. 2. Private enterprises outsourced their business processes to me so that they could focus on their core activities, reduce cost, and improve their efficiency. 3. I was part of a construction company and translated their existing processes into a working Business Process Modelling. 4. I implemented the initial business setup and operations for a new startup in Cosmetics, outsourcing products from Turkey and Europe. 5. I completed one project for the MENA Group in Kuwait. Identifying the market trends was a critical step in identifying the gaps and potentials and improving the business process.
1. Led startups through the initial phase of business planning, process reviewing, case studies, market research, operations workflow, and change management, resulting in financial and economic viability. 2. Provided business and work process improvement, restructuring business processes, and fundraising advice to entrepreneurs. 3. Built and developed strong working relationships with internal and external stakeholders. 4. Analyzed the clients business needs, operating model, organization structure, and existing working model to identify gaps and opportunities for improvement. 5. Designed solutions to meet business needs, goals, and challenges through the alignment of people, process, and technology. 6. Assisted clients with diverse business ideas by providing recommendations to develop feasible business plans, organization methods, financials, work processes, workflows, and resource plans. 7. Developed business plans, financials, organization methods, work processes, workflows, and resource plans to fulfill the fundamental needs of the early-stage companies. Maintained a database to streamline operations and communicate findings and recommendations to stakeholders. 8. Monitored organization processes, communicated the findings, and implemented approved changes when required.
Success Story
1. I was the project Lead for around 60 startups during the first phase of business planning and operations, providing necessary development process in every division of a new or existing business. This resulted in the financial and economic viability of the company. 2. I had to help the entrepreneurs identify and improve the processes, making them more efficient and effective right from the beginning. With time, I was able to help them be more agile and responsive to the changing needs of the target market. The resources were efficiently managed and together we could help eliminate waste in the business processes of operations, sales, marketing, IT and HR. 3. I conducted the feasibility study of these startups that helped to identify bottlenecks in a production process, to improve the efficiency of a customer service process, or to reduce the cost of a sales process. Also, this study helped with better financial projections, cash flow and profit and loss statements. 4. Post business planning, research, and financial projections, I was highly appreciated for the quality Investment Pitch Deck presentations, Seed Startup, Business Plans, Financial Models, Market Research and Client Presentations. This developed a better communication, visually.
1. Led and coordinated complex projects involving heavy equipment, ensuring smooth operations. 2. Reviewed contracts and services, identified and mitigated risks, communicated contractual responsibilities, and implemented changes. 3. Developed new templates and procedures, created workflows and procedures for new orders, delivery, and maintenance. 4. Mediated with stakeholders to enhance project efficiency and effectiveness. 5. Received and coordinated client inquiries and complaints; also identified bottlenecks and process gaps and developed opportunities to improve customer satisfaction. 6. Maintained a database, resolved maintenance issues, tracked equipment usage, and streamlined operations. 7. Identified gaps and business opportunities in the existing business processes. Provided advice on processes that had high to medium potential for improvements. 8. Conducted continuous process reviews to improve operations, reduce costs, and deliver on time customer satisfaction. 9. Prepared reports and presentations to communicate findings, gaps, company standing, and recommended solutions.
Success Story
1. My most significant contribution for the Heavy Equipment Division was securing several deals with clients that increased company revenue by 65-70% 2. I devised a system to monitor work orders and attend to maintenance promptly reducing the wait time by 50% and grew customer base by 60% owing to the quality products, exceptional services, and word of mouth advertising. 3. Streamlined the heavy equipment project process, work orders and inventory, making it 75% more efficient than before. 4. Successfully managed a fleet of heavy equipment, including trailers, cranes, and diesel generators, leased to clients such as ITT Exelis, K-BOSS, and General Dynamics.
1. Managed and oversaw nursing operations for Kuwait Oil Company (KOC) subcontract, providing manpower and support to 160 staff nurses. 2. Developed and implemented database to streamline work among staff nurses, payroll, and KOC operations. Provided daily and weekly reports to Project Director and Head of Nursing Department, and frequent meetings with management to discuss shortcomings and provide solutions. 3. Recorded and analyzed organization workflow charts, records, reports, and other data to identify inefficiencies and develop improvement plans. 4. Proactively managed change management for time and cost variations and ensured that nursing staff function was within standards and expectations. 5. Reviewed and advised on subcontract and client procedures, identifying discrepancies, and recommending improvements, participated in screening, and hiring of new nursing staff and provided training on the work processes.
Masters in Business Administration HR, Marketing
