Vincyl Cawaling, Front of the House Receptionist

Vincyl Cawaling

Front of the House Receptionist

fitness first middle east - landmark group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Aviation Technology
Expérience
20 years, 3 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :20 years, 3 Mois

Front of the House Receptionist à fitness first middle east - landmark group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mai 2007

 Meeting and Greeting all members and visitors
 Closely managing the premises
 Submitting commission and income reports
 Documenting stock checks
 Controlling of various logs
 Responsibility for daily banking sheets and hand over diary
 Compliance with all Health and Safety policies

Collections Officer / Credit Recovery Officer à Citibank N.A
  • Philippines
  • mai 2005 à mai 2006

Ø Direct, plan and implement the credit collection, counseling, and related administrative responsibilities associated with delinquent / uncollected overdrawn accounts, and matured lines in midrange and hard core accounts.
Ø Counsel borrowers with credit problems an assist them in reducing their indebtedness and making full repayment to creditors thus re-establishing a satisfactory credit rating or refer them to an appropriate credit counseling organization.
Ø Maintain an acceptable level of delinquency percentages. Prepare periodic reports on the status of delinquencies, indicating likelihood of recovery and/or time frame until account is current.
Ø Provide assistance to co-workers with difficult customers or problems.

Customer Service Representative à Citibank N.A
  • Philippines
  • février 2003 à mars 2005

Ø Receiving inbound calls.
Ø Experience in social work and the ability to deal with sensitive issues.
Ø The primary function is to provide credit counseling and education to each client.
Ø This includes assessing a client's overall financial situation and developing a personalized plan of action to enhance the clients' financial health- security and future.
Ø Handling complaints, checking the status and giving informations regarding credit cards.
Ø Responsible for bad debt, fraud, and related losses associated with the accounts.
Ø We evaluate and price applicants in a manner consistent with the evaluation of all of the applicants for our products.

Éducation

Baccalauréat, Aviation Technology
  • à Airlink International Aviation College
  • mars 2003

Specialties & Skills

Microsoft Technologies
Customer Service
Service Recovery
Administrative Organization
MS Word
microsoft applications

Langues

Anglais
Expert
Filipino
Expert