vinetya meliani harza, CABIN CREW

vinetya meliani harza

CABIN CREW

Singapore Airlines

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

CABIN CREW at Singapore Airlines
  • Singapore
  • March 2001 to November 2011

• Responsible for the safety and comfort of passengers.
• Doing routine safety checks before takeoff and landing.
• Welcoming passengers as they board the plane and helping them find their seats.
• Helping passengers load and also unload luggage from the overhead compartment.
• Dealing with high-net worth individuals in a professional and mature manner.
• Making sure that the aircraft is clean and tidy before passengers come on board.
• Prior to take off making sure all passengers have their seat belts on.
• Demonstrating to the safety procedures to follow in an emergency situation if the safety video is not working.
• Contributing to a customer’s in-flight experience.
• Circulating customs and immigration forms to passengers.
• Dealing with difficult passengers & situations politely but firmly
• Promoting the sale of duty-free products.
• Serving meals and drinks to the passengers throughout the flight.

Education

High school or equivalent,
  • at Senior High School
  • June 1997

Senior High School 1st private DonBosco Jakarta 1994-1997

High school or equivalent,
  • at Junior High School
  • June 1994

Specialties & Skills

Immigration
Promoting
Management
Aircraft
CUSTOMER SERVICE
Good management skills
Safety and emergency

Languages

English
Expert
Indonesian
Expert
Malay
Expert
Chinese
Intermediate
Mandarin
Intermediate
German
Intermediate

Training and Certifications

YES (Certificate)
Date Attended:
March 2001
Valid Until:
January 2002