Vinita Raha

1.Manage phone calls and emails.

2. Receiving complaint from clients for ELV related issues and forward it to concerned team and making sure to resolve
the issue in time.

3. Monthly or weekly report preparation and submission in time, contract & other office related
documents preparation for the clients.

4.Handles Dubai Government SIRA Portal for creating client profile (SSU & Building Profile), list, product mapping and updating equipment setting as per site installation. Have thorough knowledge in Video Guard Portal for Mapping the E-Guard / Video Guard.

5.Scheduling AMC for the PPM work at related site of clients management & payment follow-ups.

6.Filing & retrieving records, documents & reports.

7.Prepared Quotation, LPO (In ZOHO)

8.Manage stock inventory and office requirements.

9.Courier arrangements, other clerical duties like fax, printing & photocopy.

10. Additional Adhoc responsibility given by the management.

Office coordinator at Nine Stars Textiles L.L.C, Dubai, UAE.

1. Answering incoming calls in professional manner.
2.E mail handling and rerouting to relevant parties
3.Maintain Attendance records.
4.Open, sort & distribute incoming correspondence.
5.Handling of petty cash, issuing payment and receipt vouchers
6.Data entries of inventories in MS Excel and MS access.
7.Maintain stock ledger manually & computerized.
8. Handling of visa renewal, labor card renewal and company vehicle insurance renewals
9.Preparing invoice & packing list of sales and purchase.
10. Arranging couriers, filing of documents, photocopying, scanning documents & faxing.

In quality control department

- Job Responsibility:
• Performing microbiological analyses of samples (milk & other dairy products) & submitting the results to Quality Control manager.
• Ensuring quality of milk by microbiological & chemical analysis of sample provided by company during various stages of production.
• Taking swab from outlet of tanks & perform microbiological analysis.
• Microbiological air analysis of plant.
• Preparing daily reports of microbiological test results.

Additional Job Responsibilities towards chemical analysis:
• Checking organoleptic properties of milk & products.
• Determining the PH of milk & other liquid milk products (buttermilk, curd & flavoured milk).
• Analysing the fat content of milk.
• Calculating the specific gravity of milk.
• Performing MBR & Phosphatase test on raw milk.
• Adulteration detection in raw milk.
• Conducting leak test to ensure pouch tightness of the packed products.