System Administrator
Integrated Smart Technologies LLC
Total years of experience :24 years, 5 Months
System Administrator in Royal Opera House Muscat as a secondment contractor through IST LLC. Job description includes: Active Directory & Microsoft Exchange server Administration, Daily monitoring of servers health, User/group & OU management, Group policy administration, Daily backup management using Symantec Backup Exec 2012, Monitoring Server patches/updates in a timely fashion as well as WSUS updates & Co-ordination with helpdesk support team in daily user calls
Leading a team of around 8 resident IT support engineers in ORPIC site. Job covers Submitting monthly reports about helpdesk activities (ITSM, Altiris), ensuring of meeting SLA requirements & leading the team of FM Engineers, who involved in Active Directory administration with delegated privileges, Windows client OS & other software installation and configuration, Managing and configuration MS Exchange & Microsoft Outlook mail clients.
Monitoring Antivirus software in clients, Installation and configuration of N/W Printers and N/W Scanners. Exposure in MSCCM (package distribution, OS & other software image deployment, remote admin tools).
Installation & troubleshooting of Oil Refinery based applications like Maximo, Exaquantum, Aspentech PIMS, Hysis, Sinet etc
Resident support in Oman Refinery Company LLC. Active Directory Administration with Delegated Privilages. Windows 2000, XP installation and configuration & Managing and maintaining of 400 PCs. Daily Backup using CA Brightstore ARC Serve & Symantec Antivirus Client management. Installation and configuration of N/W Printers and N/W Scanners. Managing and configuration MS Exchange & Microsoft Outlook mail clients
Installation & troubleshooting of Oil Refinery based softwares like Maximo, Exaquantum, Aspentech PIMS, Hysis etc.
Resident support for ICICI Bank Cochin Region. Leading the team involved in Installation, configuration and maintenance of LANs of various branches of all over Kerala Region. Also FMS support i.e., user/group management, Mail configuration, OS & software Installation etc. Designing and deploying a Heterogeneous environment which implementing ADS & includes various clients like Windows NT/2000 servers, Windows 95, Windows 98, Windows NT Workstation/Professional clients. Providing desktop support to customers, Implementing and maintaining Network, Hardware installation and Troubleshooting. Configuring Exchange server for the entire network users.
Designing, Installing, Configuring & Troubleshooting of Networks at various customer sites and day-to-day Administration of company’s network. Internet access to the clients was achieved by configuring a proxy server. The company diversified in to Network Implementation and support for its clients. I had the opportunity to look after the Network Implementations and was involved in all most all the networking projects.
