Vice President & Product Manager
Kotak Mahindra Bank Ltd
مجموع سنوات الخبرة :21 years, 7 أشهر
Kotak Mahindra Bank Ltd May 2016 - Present
Vice President & Product Manager-FES
Kotak Mahindra Bank is one of the leading Indian private sector banks and is among the most admired financial institutions in India. The Bank offers comprehensive solutions for its customers, of which retail Forex (FES) is the latest offering
Ever since joining the erstwhile ING Vysya Bank in 2010, handled multiple roles covering various geographies & responsibilities.
Joined as Regional Manager for Tamil Nadu & Kerala handling retail Foreign Exchange (FES)
In recognition of the performance & job knowledge, given the additional responsibility of handling Delhi & North East region
Elevated as Regional Manager - South India for FES covering 4 states
Re-designated as Regional Manager for Tamil Nadu & Kerala with additional portfolio of Trade Forex
Promoted as Product Manager-FES
Presently handling a business volume of US$ 800 Million with an income of INR 500 Million
Job Responsibilities
• Responsible for the overall budget achievement & product development
• Product owner of remittances platform (Kotak Remit) which offers the best customer experience & convenience.
• Co-ordinating with multiple stake holders viz; compliance, risk, operations, legal, marketing etc for improvising the processes & ensure competitive product offering.
• Participate in review meetings with senior management team & drive business through various channels.
• Identifying new business segments, opportunities and devising appropriate strategies to augment the market share
• Capability building of branches & channels through effective and innovative training
• Reporting to Head-FES
AVP & Regional Sales Manager - Tamil Nadu & Kerala (Chennai, India) June 2010 - May 2016
Trade, Forex & FES
• Heads the Tr/Fx & FES business for the states of Tamil Nadu & Kerala which has 80 branches
• Heads a team of 28 members which includes 2 Area Managers, 2 Portfolio Managers, 6 Product Sales Managers & 18 Relationship Managers
• Responsible for acquisition of new clients through the RM channel.
• Identifying new segments, developing business strategies, ensuring business growth & achieving budgeted business numbers.
• Products Handled:
Bill Collections, Letter of Credits, Export/Import Financing, Foreign Currency Term Loans (FCTL),
Bank Guarantees, Multi Currency Travel Cards, Remittances, Bank Notes
• Provide training & product information to branch banking, business banking & the acquisition teams.
• Responsible for adherence to AML/KYC guidelines & processes
• Responsible for recruiting & maintaining a high performing & motivated team.
• Responsible for maintaining the productivity of the team.
• Reporting to the National Head - Trade & Forex
Foreign Exchange Services (FES)
HDFC Bank Ltd, which is one of the largest exporters of foreign currency in Asia, is also the pioneers in Foreign Currency Telegraphic Transfers/Demand Drafts, Foreign Currency sales, Forex Cards etc.
•Heads the state of Kerala which has 10 FES branches & provides marketing support to 11 India Post locations (Joint Venture).
•Identifying new segments, developing business strategies, ensuring business growth & achieving budgeted business numbers
•Heads a team of 17 which includes 1 Regional Relationship Manager, 4 Marketing Managers & 12 Marketing Officers.
•Products Handled:
•Foreign Currency Telegraphic Transfers (TT/Swift Transfers) & Demand Drafts
•Purchase and sale of currencies of more than 100 countries.
•Western Union Money Transfers - Handles 35 sub agents & 91 branches
•Travellers Cheques & Foreign Currency prepaid cards
•Responsible for AML/KYC guidelines, processes & risk management policies
•Responsible for recruiting & maintaining a high performing & motivated team.
•Reporting to the Head - FES
Al Ain
•Managing entire operations of the region, which includes:
(i) Currency Dealing; (ii) Remittance Operations - Instant Drafts and Speed Remittances to various countries; (iii) Telegraphic Transfers & Multi Currency Demand Drafts, (iv) Travellers Cheques
•Developing business strategies for the region
•New business development and identifying potential areas for starting new branches
•Effective implementation of compliance & due diligence
•Heading a team of 8, constituting various nationalities
•Skills development and performance review for the team
Retail Foreign Exchange & Trade Services
•Was in-Charge of Retail Foreign Exchange & Trade Finance for 23 branches
•Overall responsibility for foreign exchange business in the region
•Managed a team of sales personnel for achieving business targets
•Was responsible for acquisition of big ticket customers and overall customer service
•MIS for branches, identify development areas & develop action plans to overcome shortfalls
•Act as the single point of contact for Retail Foreign Exchange & Trade Finance for 23 branches
•Identified product champions at each branch, who were made in charge of various Fx products
•Coordinated product meetings, identified new products & provided inputs to develop products
•Provided training & product knowledge for branch banking staff
Cochin
•Was Heading Kochi branch which was the company’s main location in Kerala
•Overall responsibility for business of the branch.
•Was responsible for implementation & adherence to global compliance policies
•Managed a team of sales personnel for achieving revenue targets
•Developed business associates for smaller towns & tourist locations.
•Authorization and management of credit limits to institutional customers.
•Responsible for adherence to corporate risk management policies
•Responsible for administrative and accounting control at the branch
•Was responsible for recruitment, training and periodic performance evaluation at branch level
Primary responsibility for wholesale business
•Export of currencies at branch level and co-ordination with export department
•Ensure compliance to exchange regulations and company policies.
•Was responsible for acquiring new business in retail business
•Manage institutional customers
• Responsible for monthly/annual branch targets
• Hedging, export of currencies and related activities
• Western Union Money Transfer
• Branch level fund flow management & credit control
• Interaction with officials of Reserve Bank of India
• Performance appraisal and feedback for branch staff
• Achieving monthly/annual business targets
• Daily follow-ups with banks and authorized moneychangers
• Computer operations-Forex, Money Transfer & Financial accounting