Vinoth Rajavel

Primary On-site support for Office 365 issues.
• Support the messaging environment in the Cloud (Office 365).
• Review, test, and make recommendations for standard email practices.
• Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
• Query Exchange environment using the Office 365 Command online tool Configure and controlling file permission with shared folders and files
• Support Single Sign-On using Active Directory Federation Services with Multifactor Authentication
• Managing Users, Groups, OU and Group Policies inside organization
• Configuring and implement Google Gsuite and Office 365 Exchange Admin Center Domain environment
• Manage users mobile devices through our MDM solutions (Mobile Iron, MS Intune)
• Troubleshoot active sync issues with mobile devices
• Troubleshoot issues with Skype for Business 2015
• Create security and distribution groups in Active Directory
• Help ensure team performance meets or exceeds defined Service Level Agreements
• Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange
• Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise
• Resolved tenancy technical issues and monitored Office 365 and on-Premise Exchange
• Automated and executed Office 365 procedures utilizing Windows PowerShell
• Maintain the network free from virus and malware related threats with Eset Endpoint security
• Controlling the network usage and filter the web content in the network using with Fortigate Firewall.
• Install and maintain support for meeting room devices
• CCTV camera configuration and troubleshooting, Backup report with weekly schedule
• Provided mobility support

IT support specialist
Project support
Hardware support
Software support

Desktop deployment
Server support
Database implementation