Sales coordinator
Rapid Gulf Shipping & Freight services llc
Total years of experience :10 years, 9 Months
• Passing import bill of entry by using E Mirsal II and all operation related jobs.
• Knowledge of using Calogi system.
• Responding quickly and efficiently to all in-coming enquiries for land/air or sea transportation, by telephone, fax and email.
• Ensuring timely and professional responses to all complaints, requests and queries.
• Efficiently dealing with customer complaints.
• Passing Certificate of Origin from Chamber of Commerce Online.
• Filing, archiving, photocopying, scanning and faxing documents.
• Creating and modifying documents using Microsoft Office.
• Creating invoices, filing receipts and dealing with all financial documentation.
1. Customer Service Executive (LAND TRANSPORTATION) cum Assistant Accountant Star One Shipping L.L.C, Dubai, United Arab Emirates from Sep 2010 to Nov 31, 2013.
Responsibilities: • Responding quickly and efficiently to all in-coming enquiries for land transportation, by telephone, fax and email.
• Ensuring timely and professional responses to all complaints, requests and queries.
• Efficiently dealing complaints to completion and enable satisfaction of customer.
• Passing Certificate of Origin from Chamber of Commerce Online.
• Filing, archiving, photocopying, scanning and faxing documents.
• Creating and modifying documents using Microsoft Office.
• Creating invoices, filing receipts and dealing with all financial documentation.
• Handling petty cash
• Processing payroll and creating Sif file using E-money Sif Creator for W P S
• Delivering pay slips with all statutory deduction and preparing summary of pay slips including leave calculation.
2. Worked as Accountant Cum Office Administrator for Popular Cargo & Shipping, Dubai - U.A.E in the year 2004 to 2010.
3. Worked as a Secretary in Pino Meroni Middle East / Arabtech Hotel Interiors from Feb2002 to July 2002
PERSONAL SKILLS
• Ability to work well in team situations
• Good in independently managing projects.
• Leadership skills.
• Ability to work effectively under pressure and meet deadlines
• Strive for excellence in personal performance
• Well-organized, Flexible and Adaptable
• Friendly and happy personality
• A Quick learner & always look forward to meet various challenges
• Decision making ability
SOFTWARE SKILLS
Operating Systems: Windows Server 2003\2007\XP