فيشال ميناريا

• Manage end-to-end order processing by reviewing customer requests via email and coordinating
directly with the factory production team, ensuring accurate and timely fulfillment.
• Act as primary liaison between sales officers, customers, and production, streamlining
communication across every stage of the order lifecycle.
• Assess order feasibility and proactively communicate constraints to customers, preserving
transparency and long-term client trust.
• Track order progress through regular factory follow-ups, reducing delays and keeping fulfillment
on schedule.
• Conduct final quality checks on finished jewellery prior to dispatch to uphold product and brand
standards.
• Coordinate shipment and delivery logistics for international clients, ensuring accurate and on-time
delivery.
• Maintain continuous client engagement throughout the order cycle, supporting satisfaction and
repeat business.

• Analyzed Merger & Acquisition (M&A) activity and company financial data under senior researcher
guidance, supporting client due-diligence deliverables.
• Authored research articles on business development trends and executive movements for
distribution to institutional clients.
• Performed data analysis and data mining to support ongoing client research projects.

• Delivered virtual-employee support to US-based clients, managing daily operations including email
handling, data entry, and project coordination.
• Analyzed client requirements per project and delivered quality results within deadlines.
• Maintained and updated client data in Salesforce to support day-to-day business operations.
• Managed daily workflow challenges independently while supporting team lead and co-workers.